Position Objective

Company Overview:

The Harvard Companies provide important building services to thousands of clients across the business community. Harvard Maintenance and Harvard Protection Services are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our success over the last fifty years stems from Harvard's Inverted Pyramid®, which recognizes that our front-line employees are the most important people in our organization. The Inverted Pyramid® ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles. People are also at the center of our Core Values. Our People First core value clearly states that “we are a family organization that promotes respect and embraces diversity”. 

Job Summary:

Primary focus will be to service the existing business, operationally and financially, while maintaining relationships with existing customers and developing new business where possible.

Essential Duties and Responsibilities

• Supervise and direct staff activities
• Responsible for P&L activities
• Manage operational policies, objectives and initiatives to ensure cost effectiveness
• Establishes operating policies to mitigate risk
• Provide leadership to develop new customers and maintain existing customer base
• Manage emergency response for all problems
• Create estimates and workload for bids and new job sites
• Travel and manage all aspects in the assigned area/territory
• Monitor and ensure quality control expectations are met
• Supervise cleaners & floor techs
• Maintain payroll records
• Maintain performance documents & disciplinary actions
• Perform quality control to conform to Harvard & customer standards
• Inventory & supply control
• Train new and existing staff on proper cleaning technique
• Perform other duties as assigned

Knowledge and Skill Requirements

• Bachelor’s Degree or comparable management experience
• Minimum of five (5) years industry experience
• Ability to demonstrate expertise in the fields concepts, practices and procedures
• Must have working knowledge of MS Office Suite
• Leadership: Demonstrated ability to lead people and get results through others
• Planning: Ability to perform short and long range planning
• Excellent interpersonal and communication skills
• Excellent project and program management skills
• Minimum 3 years of experience managing building services(janitorial)
• Outstanding written and verbal communication skills
• Must be flexible with hours and schedules
• Technical knowledge of all aspects of janitorial service delivery
• Ability to multi-task
• Bilingual

Compensation