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Laundry Manager
$33k-49k (estimate)
Full Time | Consumer Services 2 Months Ago
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Happy Laundry and Dry Cleaning is Hiring a Laundry Manager Near Spokane, WA

Position Status: Full-time

  • Shift: 9:00 a.m.-6:00 p.m. and some on-call

Direct Supervisor: Owner

Compensation Range: $20-$25/hour

Job Location: Onsite

Job Description Updated: January 8, 2023

Key Responsibilities:

  • Manage the day-to-day operations including: Laundry production, customer service, staging for order delivery, store/plant cleanliness, team leadership and development, and routine maintenance.
  • Train Assistant Manager & Supervisor. Meet weekly to ensure they have what they need to be successful.
  • Assist with the planning of quarterly recognition events.
  • Assess and interview candidates to fill open laundry positions.
  • Conduct onboarding and orientation with new team members.
  • Create a “Happy” environment.
  • Model the mission of Happy Laundry to team members and customers:
  • Happy
  • Helping people be happy including customers, our team and myself
  • Laundry
  • The best product we can deliver right now
  • Clean
  • The most efficient and repeatable process available
  • Delivered
  • The product & communications are delivered with kindness, clarity, and grace
  • Create a daily production plan for team members to follow during each shift.
  • Monitor completed tasks and scheduled maintenance by observing checklists for daily, weekly, and monthly completion.
  • Coordinate with Delivery Manager to make sure all items are ready for delivery each morning for loading.
  • Forecast, schedule and manage labor according to volume of orders anticipated.
  • Assess need for supplies and order accordingly while working within budgetary expectations.
  • Assist Customer Service Manager in resolving service issues or concerns.
  • Ensure daily cash drawer reconciliation occurs.
  • Other tasks as assigned by owners.

Required Qualifications:

  • Manage and follow detailed processes and systems.
  • Demonstrate ability to use Microsoft Word, Excel, and Gmail proficiently.
  • Minimum of two years of direct supervisory experience.
  • Experience in recruiting, leading, and retaining 12-15 team members.
  • Ability to make good decisions with the desired outcomes of the business in mind.
  • Must pass criminal background check and have a clean driving record.
  • Desire and willingness to learn and grow.

Preferred Qualifications:

  • Previous experience in production, laundry, or restaurant management
  • Leadership experience or formal leadership training
  • Familiar with project management, LEAN and Six Sigma.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

  • 401(k)
  • Employee discount
  • Paid time off
  • Referral program

Schedule:

  • 5x8
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • On call

Supplemental pay types:

  • Bonus pay

Application Question(s):

  • List two days and times that you would be available for a phone interview.

Experience:

  • Supervisor: 2 years (Required)

License/Certification:

  • Driver's License (Required)

Work Location: One location

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$33k-49k (estimate)

POST DATE

01/11/2023

EXPIRATION DATE

02/09/2023

WEBSITE

happy-laundry.com

HEADQUARTERS

Spokane, WA

SIZE

<25

INDUSTRY

Consumer Services

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