1 Administrative / Office Assistant Job in Reisterstown, MD
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Handyman On Call, Inc. is Hiring an Administrative / Office Assistant Near Reisterstown, MD
Handyman On Call is looking for a customer service representative to join our team. This person will drive customer satisfaction by fielding customer request for estimates, addressing customer accounts and maintaining our extensive customer knowledge base.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
- Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
- Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
- Maintain service knowledge base - Act as a service expert to ensure information given to customers is accurate, up-to-date and relevant.
- Track interactions in CRM - Record customers interactions in internal system to maintain and accurately describe customer interactions.
Requirements:
- 1-2 years proven experience in supporting client success
- Excellent written and verbal communication skills
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting customers with above and beyond service
- Excellent time-management and prioritization skills
- Familiarity with CRM system
About Handyman On Call:
Handyman On Call is a local home remodeling company dedicated to providing customers with exceptional customer service coupled with unmatched home renovation quality..
Our employees enjoy a work culture that promotes flexibility and growth.
THIS IS A LOCAL POSITION ONLY!!!
Job Summary
Full Time
$68k-88k (estimate)
02/01/2023
04/30/2023
handymanoncall.biz
Rockville, VA
<25
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The job skills required for Administrative / Office Assistant include Customer Service, Time Management, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Administrative / Office Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Administrative / Office Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Administrative / Office Assistant positions, which can be used as a reference in future career path planning. As an Administrative / Office Assistant, it can be promoted into senior positions as an Administrative Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Administrative / Office Assistant. You can explore the career advancement for an Administrative / Office Assistant below and select your interested title to get hiring information.
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Quotes from people on Administrative Office Assistant job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Administrative Office Assistant jobs
Being an administrative assistant can lead to several different career opportunities.
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Step 3: View the best colleges and universities for Administrative Office Assistant.
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