Overview. Opportunity: Front Desk Manager. . Manage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service. . Potential Career Path. . Front Office Manager – Rooms Division Manager – Assistant General Manager. . Essential Job Functions. Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standard...
Overview. Opportunity: Director of Sales. . Develop and execute strategic sales plans through direct sales, marketing, e-commerce channels, public relations, and community partnerships. . Your Growth Path. . Area Director of Sales – Regional Director of Sales – Corporate Director of Sales – VP Sales. . Your Focus. . Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or ho...
Overview. Opportunity: Night Auditor. . Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path. . Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager. Your Focus. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Keep records of room availability ...
Overview. Opportunity: Room Attendant. Clean and maintain guest rooms to ensure rooms meet established standards. . Your Growth Path. . Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper. . Your Focus. Greet guests upon interaction with a warm and friendly greeting. Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming. Change bed linens and replace to...
Overview. Opportunity: Assistant General Manager. Supervise and manage hotel departments and oversee hotel operations as directed. . . Your Growth Path. General Manager – Area General Manager –Regional Director of Operations. . Your Focus. Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. . Oversee hotel departments ...
Overview. Opportunity: Guest Service Agent. . Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path. . Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager. Your Focus. Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and...
Overview. Opportunity: Front Desk Supervisor. . Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path. . Assistant Front Office Manager – Front Office Manager – Assistant General Manager. . Your Focus. Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM...
Overview. Opportunity: Chief Engineer. . Manage general and preventative maintenance functions to ensure guest service and sustainability standards are achieved and maintained throughout the hotel structure. . Your Growth Path. Area Chief Engineer – Regional Director of Engineering. . Your Focus. . Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and ...