Recent Searches

You haven't searched anything yet.

2 Hotel Front Desk Agent Jobs in Triadelphia, WV

SET JOB ALERT
Details...
Hampton Inn Suites The Highlands
Triadelphia, WV | Full Time
$29k-41k (estimate)
8 Months Ago
Suburban Triadelphia
Triadelphia, WV | Full Time
$27k-36k (estimate)
8 Months Ago
Hotel Front Desk Agent
$29k-41k (estimate)
Full Time 8 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Hampton Inn Suites The Highlands is Hiring a Hotel Front Desk Agent Near Triadelphia, WV

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.

QUALIFICATIONS:

  • High School diploma or equivalent required; College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
  • Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
  • Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
  • Ability to read comprehend and write simple instructions and/or short correspondence and memos
  • Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
  • An operational knowledge of Microsoft Office suite
  • Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
  • Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
  • Ability to participate in the creation of an enjoyable work environment

RESPONSIBILITIES:

  • Approach all encounters with guests and associates in a friendly service oriented manner.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
  • Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
  • Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
  • Handle requests for information mail and messages in an efficient and courteous manner.
  • Answer guest inquires about hotel service facilities and hours of operation.
  • Answer inquiries from guests regarding restaurants transportation entertainment etc.
  • Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
  • Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow rate quoting scenario.
  • Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
  • Have knowledge of and assist in emergency procedures as required.
  • Handle check-ins and check-outs in a friendly efficient and courteous manner.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
  • Use proper two-way radio etiquette at all times when communicating with other associates.
  • As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
  • Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
  • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Job Type: Part-time

Pay: From $12.00 per hour

Schedule:

  • 8 hour shift
  • Evening shift
  • Weekend availability

Ability to commute/relocate:

  • Triadelphia, WV 26059: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Hotel experience: 1 year (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$29k-41k (estimate)

POST DATE

07/23/2022

EXPIRATION DATE

09/14/2023

Show more

Hampton Inn Suites The Highlands
Full Time
$22k-29k (estimate)
1 Month Ago
Hampton Inn Suites The Highlands
Full Time
$60k-77k (estimate)
1 Month Ago
Hampton Inn Suites The Highlands
Full Time
$25k-31k (estimate)
1 Month Ago

The job skills required for Hotel Front Desk Agent include Customer Service, Guest Service, Scheduling, Problem Solving, Microsoft Office, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Agent. Select any job title you are interested in and start to search job requirements.

For the skill of  Customer Service
Wendy
Full Time
$22k-27k (estimate)
Just Posted
For the skill of  Guest Service
Capon Springs & Farms
Part Time
$25k-30k (estimate)
6 Days Ago
For the skill of  Scheduling
River City Grill & Pub
Full Time
$38k-49k (estimate)
2 Days Ago
Show more

The following is the career advancement route for Hotel Front Desk Agent positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Agent. You can explore the career advancement for a Hotel Front Desk Agent below and select your interested title to get hiring information.

If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Hotel Front Desk Agent job description and responsibilities

Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.

01/10/2022: Wilmington, NC

Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.

01/03/2022: New Britain, CT

They are ready to greet with a smile and offer necessary assistance to hotel guests.

03/05/2022: Billings, MT

They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.

03/05/2022: Clearwater, FL

The front desk agent has a relatable personality and a great desire to work with people.

01/07/2022: Pine Bluff, AR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Hotel Front Desk Agent jobs

A front-desk agent should be smiling at the time.

03/09/2022: Sioux City, IA

Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.

12/20/2021: Minneapolis, MN

The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.

01/21/2022: Minneapolis, MN

A front desk agent does not need any experience but should have a high school degree or GED equivalent.

02/06/2022: Baton Rouge, LA

Ability to work varying schedules to reflect the business needs of the hotel.

01/01/2022: San Jose, CA

Step 3: View the best colleges and universities for Hotel Front Desk Agent.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
Show more