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113 Front Desk Agent Jobs in Scottsdale, AZ

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Hampton Inn & Suites Scottsdale Riverwalk
Scottsdale, AZ | Full Time
$29k-40k (estimate)
8 Months Ago
Marriott Hotels
Scottsdale, AZ | Full Time
$28k-37k (estimate)
3 Days Ago
Aimbridge Hospitality
Scottsdale, AZ | Full Time
$28k-37k (estimate)
3 Days Ago
crescent
Scottsdale, AZ | Full Time
$27k-35k (estimate)
7 Days Ago
Driftwood Hospitality
Scottsdale, AZ | Full Time
$27k-35k (estimate)
2 Months Ago
Pyramid Global Hospitality
Scottsdale, AZ | Full Time
$27k-36k (estimate)
7 Months Ago
Remington Lodging & Hospitality
Scottsdale, AZ | Other
$27k-35k (estimate)
3 Months Ago
Bolay Enterprises
Scottsdale, AZ | Full Time
$27k-36k (estimate)
2 Weeks Ago
Driftwood Hospitality Management
Scottsdale, AZ | Full Time
$28k-37k (estimate)
3 Months Ago
The Gabriele Group Consultants, LLC
Scottsdale, AZ | Full Time | Part Time
$27k-36k (estimate)
3 Days Ago
MCR Hotels
Scottsdale, AZ | Full Time
$27k-36k (estimate)
2 Weeks Ago
HCW Management consultants LLC
Scottsdale, AZ | Full Time
$27k-36k (estimate)
1 Month Ago
Schulte Hospitality Group
Scottsdale, AZ | Full Time
$27k-35k (estimate)
2 Months Ago
Hyatt Place Scottsdale/Old Town
Scottsdale, AZ | Full Time
$27k-35k (estimate)
11 Months Ago
Crescent Hotels & Resorts
Scottsdale, AZ | Full Time
$27k-35k (estimate)
11 Months Ago
Marriott International, Inc.
Scottsdale, AZ | Part Time
$28k-37k (estimate)
0 Months Ago
Courtyard Scottsdale
Scottsdale, AZ | Full Time
$27k-36k (estimate)
1 Month Ago
Springhill Suites Scottsdale
Scottsdale, AZ | Full Time
$28k-37k (estimate)
1 Month Ago
Great Wolf Lodge
Scottsdale, AZ | Full Time
$28k-37k (estimate)
1 Month Ago
Hotel Adeline
Scottsdale, AZ | Full Time
$27k-35k (estimate)
2 Months Ago
Diamond Resorts
Scottsdale, AZ | Full Time
$27k-36k (estimate)
2 Months Ago
Home2 Suites by Hilton Phx Scottsdale Mayo Clinic
Scottsdale, AZ | Full Time
$28k-37k (estimate)
5 Months Ago
La Quinta Phoenix - Scottsdale
Scottsdale, AZ | Part Time
$28k-37k (estimate)
9 Months Ago
Lodging Dynamics
Scottsdale, AZ | Full Time
$27k-36k (estimate)
1 Week Ago
The Fairmont Hotel
Scottsdale, AZ | Full Time
$27k-36k (estimate)
2 Months Ago
Surestay Plus Best Western
Scottsdale, AZ | Full Time | Part Time
$27k-36k (estimate)
4 Months Ago
Hyatt House Scottsdale
Scottsdale, AZ | Full Time
$27k-36k (estimate)
5 Months Ago
AccorHotel
Scottsdale, AZ | Full Time
$27k-35k (estimate)
7 Months Ago
Boulders Resort & Spa Scottsdale, Curio Collection by Hilton
Scottsdale, AZ | Full Time
$27k-36k (estimate)
1 Month Ago
Front Desk Agent
$29k-40k (estimate)
Full Time 8 Months Ago
Save

Hampton Inn & Suites Scottsdale Riverwalk is Hiring a Front Desk Agent Near Scottsdale, AZ

Compensation Type

Hourly

Highgate Hotels

The Hampton Inn and Suites at Scottsdale Riverwalk has a Full time opening for Front Desk Associate! Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Location

Hampton Inn & Suites Scottsdale Riverwalk

9550 Talking Stick WayScottsdale, AZ 85256

Overview

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities

  • Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
  • Follow all cash handling and credit policies.
  • Be aware of all rates, packages and special promotions as listed in the Red Book.
  • Be familiar with all in-house groups.
  • Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
  • Be familiar with hospitality terminology.
  • Have knowledge of emergency procedures and assist as needed.
  • Handle check-ins and checkouts in a friendly, efficient and courteous manner.
  • Use proper two-way radio etiquette at all times when communicating with other employees.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
  • Be able to complete a bucket check, room rate verification report, and housekeeping report.
  • Balance and prepare individual paperwork for closing of shift according to hotel standards.
  • Maintain and market promotions and guest programs.
  • Maintain a clean work area.
  • Assist guests with safe deposit boxes.

Qualifications

  • College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • High School diploma or equivalent required.
  • Computer experience required.
  • Customer Services experience preferred.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.

Job Summary

JOB TYPE

Full Time

SALARY

$29k-40k (estimate)

POST DATE

07/29/2022

EXPIRATION DATE

07/14/2024

Show more

Hampton Inn & Suites Scottsdale Riverwalk
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The job skills required for Front Desk Agent include Customer Service, Housekeeping, Scheduling, Cash Handling, Problem Solving, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

12/11/2021: Atlanta, GA

A Front Desk Agent ensures customers receive the best service possible from the property.

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Some front desk agents served a hotel associate apprenticeship.

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The front desk agent can check different guest queries, they can check different problems and various complaints.

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The front desk agent can also post charges towards a guest account.

01/11/2022: Cleveland, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

02/05/2022: Portland, ME

Make checklists and to-do lists.

11/30/2021: Saint Paul, MN

Seek Out Hospitality Skills Training Opportunities.

01/27/2022: Pensacola, FL

Finally, Add A Summary Or Objective Statement.

01/17/2022: Fort Worth, TX

Step 3: View the best colleges and universities for Front Desk Agent.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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