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**Job Overview:**
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
**Your Responsibilities:**
Demonstrates excellent customer service, communication, and time management skills.
Monitors Emergency Response System.
Greets and directs Residents, guests, and invitees.
Monitors and controls Electronic Security Control Systems.
Responds to emergency situations in a timely and efficient manner.
Monitors and controls access to the building.
Maintains daily log, records, and forms.
Resolves and follows-up on all complaints/issues.
Maintains a safe and secure environment throughout the building/property(s).
May be assigned other duties by the on-site property manager.
Follows safety procedures and maintains a safe work environment.
Other duties as required.
**Skills & Qualifications:**
High school diploma or equivalency preferred.
College level courses in business or hospitality preferred.
Two (2) to three (3) years of business experience preferred.
Computer literacy: command of information system hardware/software is preferred.
Effective written and verbal communication skills.
Multiple language fluency is desirable.
Strong customer service, communication and interpersonal skills required.
**Physical Requirements:**
Ability to lift 30 - 50 lbs.
Work in an upright standing or sitting position for long periods of time.
Handle, finger, grasp and lift objects and packages.
Reach with hands and arms.
Communicate, receive, and exchange ideas and information by means of the spoken and written word.
Ability to quickly and easily navigate the property/building as required to meet the job functions
Complete all required forms.
Ability to work extended hours and weekends based on project requirements.
Ability to respond to emergencies in a timely manner.
**Supervisory Responsibilities**
No supervisory responsibilities
**Additional Information**
Schedule: Saturday 3:00pm - 7:00am, Sunday 11:00pm - 7:00am, Thursday & Friday 3:00pm - 11:00pm
**What We Offer** **:**
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
**Compensation:** $18.50 - $19.00 per hour
**Disclaimer Statement**
**This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.**
Full Time
$27k-36k (estimate)
04/17/2024
04/30/2024
fsresidential.com
LOS ANGELES, CA
200 - 500
2007
Private
GREGG EVANGELHO
$50M - $200M
Business Services
FirstService Residential is a Florida-based property management company that offers HOA management and strategic planning for the residential sector across U.S. and Canada.
The following is the career advancement route for Front Desk (Evenings & Overnight) positions, which can be used as a reference in future career path planning. As a Front Desk (Evenings & Overnight), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk (Evenings & Overnight). You can explore the career advancement for a Front Desk (Evenings & Overnight) below and select your interested title to get hiring information.
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Quotes from people on Front Desk job description and responsibilities
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Front desk receptionists typically hold a consistent office schedule and may even be eligible for direct deposit, paid vacations, or health benefits.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk jobs
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Learn the Value of Good Presentation.
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Allowing employees to experience the service from the other side (that of the customer).
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Always meet the expression and unspoken needs of their visitors.
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They have the ability to continuously learn and grow.
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