Recent Searches

You haven't searched anything yet.

120 Front Desk Agent Jobs in Denver, CO

SET JOB ALERT
Details...
Hampton/Homewood Denver Conv Ctr
Denver, CO | Full Time
5 Months Ago
Residence Inn Denver Downtown
Denver, CO | Full Time
$29k-40k (estimate)
3 Days Ago
Sage Hospitality Group, LLC
Denver, CO | Full Time
$39k-50k (estimate)
3 Days Ago
Westmont Hospitality Group
Denver, CO | Full Time
$35k-47k (estimate)
2 Days Ago
Embassy Suites Central Park
Denver, CO | Full Time
$29k-38k (estimate)
4 Months Ago
La Quinta Denver - Airport / DIA
Denver, CO | Full Time
$29k-38k (estimate)
11 Months Ago
micro scalp clinic orlando
Denver, CO | Full Time | Part Time
$28k-37k (estimate)
Just Posted
Cookunity
Denver, CO | Part Time | Full Time
$28k-37k (estimate)
2 Days Ago
The Gabriele Group Consultants, LLC
Denver, CO | Part Time | Full Time
$28k-37k (estimate)
2 Days Ago
The Brown Palace Hotel and Spa
Denver, CO | Other
$27k-36k (estimate)
1 Month Ago
Staybridge Suites Cherry Creek
Denver, CO | Full Time
$28k-37k (estimate)
2 Months Ago
CL West
Denver, CO | Part Time
$28k-37k (estimate)
2 Months Ago
Atwell Suites Denver Airport – Tower Road, an IHG Hotel
Denver, CO | Full Time
$28k-37k (estimate)
2 Months Ago
Westmont Group
Denver, CO | Full Time
$28k-37k (estimate)
3 Months Ago
Hampton Inn Denver Inter Air
Denver, CO | Full Time
$29k-38k (estimate)
10 Months Ago
Crestline Hotels Resorts
Denver, CO | Full Time
$28k-37k (estimate)
10 Months Ago
Hyatt Regency DTC
Denver, CO | Full Time
$28k-37k (estimate)
11 Months Ago
Homewood Denver DT Cvt Ctr
Denver, CO | Full Time
$29k-38k (estimate)
1 Month Ago
Kimpton Hotel Monaco Denver
Denver, CO | Part Time
$28k-37k (estimate)
1 Week Ago
HEI Hotels & Resorts
Denver, CO | Part Time
$28k-37k (estimate)
1 Week Ago
Fairfield Inn and Suites by Marriott Denver Tech...
Denver, CO | Full Time
$28k-37k (estimate)
2 Weeks Ago
Fairfield Inn Denver Cherry Creek
Denver, CO | Full Time
$29k-38k (estimate)
1 Month Ago
Residence Inn Denver City Ctr
Denver, CO | Full Time
$28k-37k (estimate)
2 Months Ago
Hampton Inn Denver Inter Air
Denver, CO | Full Time
$29k-38k (estimate)
3 Months Ago
Homewood Denver DT Cvt Ctr
Denver, CO | Full Time
$29k-38k (estimate)
10 Months Ago
Renaissance Denver Central Park Hotel
Denver, CO | Full Time
$38k-53k (estimate)
1 Month Ago
Colorado Retina Associates
Denver, CO | Full Time
$28k-37k (estimate)
7 Months Ago
Lone Peak Dental Group
Denver, CO | Full Time
$28k-37k (estimate)
9 Months Ago
Front Desk Agent
Full Time 5 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Hampton/Homewood Denver Conv Ctr is Hiring a Front Desk Agent Near Denver, CO

Job Summary

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.

Responsibilities

QUALIFICATIONS:

  • High School diploma or equivalent required; College course work in related field helpful. 
  • Experience in a hotel or a related field preferred. 
  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. 
  • Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. 
  • Must be able to convey information and ideas clearly. 
  • Must be able to evaluate and select among alternative courses of action quickly and accurately. 
  • Must work well in stressful high pressure situations. 
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. 
  • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. 
  • Must be able to work with and understand financial information and data and basic arithmetic functions. 
  • Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing 
  • Ability to read comprehend and write simple instructions and/or short correspondence and memos 
  • Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations 
  • An operational knowledge of Microsoft Office suite 
  • Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays 
  • Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc) 
  • Ability to participate in the creation of an enjoyable work environment 

RESPONSIBILITIES:

  • Approach all encounters with guests and associates in a friendly service oriented manner.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
  • Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
  • Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
  • Handle requests for information mail and messages in an efficient and courteous manner.
  • Answer guest inquires about hotel service facilities and hours of operation.
  • Answer inquiries from guests regarding restaurants transportation entertainment etc.
  • Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
  • Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow rate quoting scenario.
  • Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
  • Have knowledge of and assist in emergency procedures as required.
  • Handle check-ins and check-outs in a friendly efficient and courteous manner.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
  • Use proper two-way radio etiquette at all times when communicating with other associates.
  • As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
  • Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
  • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Property Details

Hampton Inn & Suites Denver Downtown Convention Center

Located off I-25, we're less than a mile from the 16th Street Mall and a block from the Colorado Convention Center. Visit the Denver Art Museum and Denver Center for the Performing Arts, or catch games at the Pepsi Center and Coors Field—all within two miles. Take a dip in our pool or work up a sweat in our fitness center. We've got WiFi and hot breakfast covered.

Homewood Suites Denver Downtown Convention Center

We're right in the heart of downtown Denver, moments from the Colorado Convention Center and performing arts venues. Easily walk to the 16th Street Mall a block away, or take a 10-minute drive to catch a game at Coors Field or the Pepsi Center. Feel at home with daily free hot breakfast, free WiFi, and a fully equipped kitchen.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Job Summary

JOB TYPE

Full Time

POST DATE

10/08/2022

EXPIRATION DATE

12/14/2022

The job skills required for Front Desk Agent include Customer Service, Guest Service, Scheduling, Problem Solving, Microsoft Office, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.

For the skill of  Customer Service
US Forest Service
Full Time
$60k-84k (estimate)
Just Posted
For the skill of  Guest Service
Ballys Black Hawk Casino
Part Time
$17k-23k (estimate)
Just Posted
For the skill of  Scheduling
American Medical Staffing
Full Time
$33k-42k (estimate)
1 Day Ago
Show more

The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.

micro scalp clinic orlando
Full Time | Part Time
$28k-37k (estimate)
Just Posted

If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

12/11/2021: Atlanta, GA

A Front Desk Agent ensures customers receive the best service possible from the property.

02/10/2022: Fayetteville, AR

Some front desk agents served a hotel associate apprenticeship.

01/05/2022: Albany, GA

The front desk agent can check different guest queries, they can check different problems and various complaints.

12/01/2021: Richmond, VA

The front desk agent can also post charges towards a guest account.

01/11/2022: Cleveland, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

02/05/2022: Portland, ME

Make checklists and to-do lists.

11/30/2021: Saint Paul, MN

Seek Out Hospitality Skills Training Opportunities.

01/27/2022: Pensacola, FL

Finally, Add A Summary Or Objective Statement.

01/17/2022: Fort Worth, TX

Step 3: View the best colleges and universities for Front Desk Agent.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
Show more