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technology support specialist
$76k-94k (estimate)
Full Time | Elementary & Secondary Education 1 Month Ago
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Hamlin Robinson School is Hiring a technology support specialist Near Seattle, WA

WHO WE ARE
The mission of Hamlin Robinson School (HRS) is to ignite the academic and creative potential of students
with dyslexia and other language-based learning differences. Since its founding in 1983, HRS stands as
the only school in the state of Washington exclusively serving the unique academic and social/emotional
needs of students with dyslexia. It is our vision for students who struggle in traditional settings to
experience the classroom as a welcoming and safe place for learning.
OUR STORY
Hamlin Robinson School has been at the forefront of serving students with dyslexia and other language-
based learning differences for 40 years. Our purpose is to fill an unaddressed gap in the K-12 education
system failing to adequately address the learning needs of up to 20% of the student population; those
with dyslexia and unexplained reading challenges.
Our program is in high demand because of our reputation and record of success with students who learn
differently, and our specially trained faculty who teach students accordingly. HRS utilizes the most
effective known method of whole-class literacy instruction, which is a comprehensive, multi-sensory
approach adaptive to the full curriculum of the school. Most importantly, students learn in a way that
suits their needs. For many, HRS is the first place they experience success, confidence, pride, and a sense
of belonging in school. And for parents, it is often the first time they witness their student enjoying
school.
Hamlin Robinson School values diversity and welcomes the unique contributions of people from all
backgrounds, gender identities, learning styles, physical abilities, and sexual orientations.

WHO YOU ARE
• You are collaborative, flexible, and possess a sense of humor.
  • You are self-motivated and capable of working independently.
  • You maintain confidentiality and work with tact and diplomacy.
  • You have a broad knowledge of PC/Mac computer platforms.
  • You have proficiency in various software programs, including word processing, spreadsheets,

databases, applications & theory, multi-media presentations, and instructional software in
various subject areas.

  • You are familiar with K-12 curriculum and understand instructional strategies and the
relationship of technology to these areas.
  • You are familiar with current methods, practices, equipment, and supplies used in technology
and instruction in a school setting.
  • You are proficient in current working methods and procedures used in technology.
  • You understand the principles of systems analysis and network administration.
  • You have a working knowledge of the following technologies:
  • Blackbaud (a plus)
  • Microsoft Windows Server 2012/2016/2019
  • Microsoft Windows 10/11
  • iOS
  • You maintain knowledge of techniques and best practices in education and technology and take
advantage of professional development opportunities.
  • You maintain a positive attitude working with students, staff, and families during challenges
and learning obstacles.
  • You have a high level of professional regard, confidentiality, and etiquette in all communications
(email, phone, in-person).
  • You can interact effectively with different constituencies within a school environment.
  • You can prioritize, organize, and efficiently manage multiple projects.

THE JOB
Position: Technology Support Specialist
Department: HRS Technology Department
Reports to: IT Manager
Job Classification: Full Time, 12-month exempt

Responsibilities:

  • Respond to help desk requests via ticketing system, telephone, and email
  • Support users while diagnosing technology questions or concerns
  • Work with individuals a c r o s s a w i d e range of technological expertise in a
courteous and professional manner
  • Install, configure, and maintain software, hardware, and related peripherals
  • Troubleshoot and resolve hardware, software, printing, phone, and A/V problems
  • Provide level 1 and 2 support for iOS, Mac OS X, and Windows client software and related
programs
  • Oversee iPad deployment and management
  • Implement software image deployment and maintenance
  • Implement hardware repairs for warranty and out-of-warranty computers, printers, and
peripherals
  • Maintain hardware asset inventory
  • Provide support for electronic whiteboard (Smartboard) and projector hardware/software
  • Provide AV support for school functions
  • Deliver one-to-one and group training
  • Assist with other projects/tasks assigned by IT Manager

COMPENSATION & BENEFITS
Salary: $61,000 – $71,000
Position Classification: Full Time, 12-month exempt

Benefits: Medical, Dental, Vision, 403b (up to 7% employer match), Life Insurance, Pet Insurance, and
Long-Term Disability.
HOW TO APPLY
Please submit a resume and cover letter to:
Amanda Lawrie-Hall, IT Manager, She/Her
Hamlin Robinson School
E-mail: jobs@hamlinrobinson.org with “Technology Support Specialist” in the subject line.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Elementary & Secondary Education

SALARY

$76k-94k (estimate)

POST DATE

03/10/2023

EXPIRATION DATE

05/13/2024

WEBSITE

hamlinrobinson.org

HEADQUARTERS

SEATTLE, WA

SIZE

25 - 50

FOUNDED

1983

CEO

JESSI CHRISTIANSEN

REVENUE

$5M - $10M

INDUSTRY

Elementary & Secondary Education

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About Hamlin Robinson School

As the only non-profit school in the state of Washington dedicated to educating students with dyslexia and other language-based learning differences. At Hamlin Robinson School (HRS), students rediscover the joy of learning. while thriving and succeeding within a comprehensive school environment. HRS serves students in grades 1-8 and students attend from over 60 zip codes. Students at Hamlin Robinson and their families gain the skills and conviction needed to advance successfully to high school and beyond. HRS graduates have the confidence to advocate for themselves. The HRS Learning Center -... a comprehensive institute for dyslexia education, research, training and information, is an informational hub for students, families, and teachers in Western Washington, as well as national and international communities. Hamlin Robinson School is approved by the State of Washington Office of Superintendent of Public Instruction (OSPI), and is accredited by the National Association of Accredited Schools (NAAS), Northwest Association of Independent Schools (NWAIS, formerly PNAIS) and the Washington State Board of Education. More
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Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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