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Assistant Director of Housekeeping
Hamilton Hotel DC Washington, DC
Full Time 7 Months Ago
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Hamilton Hotel DC is Hiring an Assistant Director of Housekeeping Near Washington, DC

Position Overview
Assist in overseeing and ensuring overall cleanliness of the hotel in accordance with Department of Health, Hotel, and Corporate standards. To ensure all safety procedures are adhered to, and follow all appropriate policies and procedures are adhered to, and follow all appropriate polices and procedures while constantly striving to improve all standards of operation. Ensure prompt and courteous service to guests, and to ensure that all guest experiences are distinctively supreme. Assume all responsibility in the absence of Director of Housekeeping, ensuring that all cleaning and service standards/procedures are delivered consistently and that employees are motivated with demonstrated team work in support of the Room division.
Position Responsibilities
  • Supervise the housekeeping employees to attract, retain and motivate them while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate.
  • Supervise and inspect the daily cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
  • Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality services. Assist Director of Housekeeping with budgeting processes throughout the year.
  • Respond to guest requests, concerns and problems to ensure guest satisfaction.
  • Refer and follow up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident free environment for guests and employees and maintain/ improve guest satisfaction.
  • Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction. 
  • Work with the Security Department to implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
  • Maintain a good working relationship with other departments, employees and guests.
  • Creates schedules and manages time off requests for the team.
  • Assists the Director of Housekeeping with payroll items as needed.
  • Select, train, supervise, schedule, develop, discipline, conduct performance appraisals, and counsel team members according to hotel policies and procedures.
  • Assist in conducting monthly inventory and purchasing for the housekeeping department.
Desired Qualifications
  • Two years prior housekeeping management/supervisory experience 
  • Knowledge of inventories, scheduling, and productivity 
  • Ability to communicate in Spanish helpful 
  • Knowledge of laundry process 
  • High School math level required 
  • Ability to communicate effectively with the public and other team members 
  • Read, write, and speak English fluently 
  • Ability to effectively manage time 

Job Summary

JOB TYPE

Full Time

POST DATE

08/28/2022

EXPIRATION DATE

10/17/2022

The job skills required for Assistant Director of Housekeeping include Housekeeping, Laundry, Scheduling, Communicates Effectively, Budgeting, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Director of Housekeeping. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Director of Housekeeping. Select any job title you are interested in and start to search job requirements.

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