THIS POSITION REQUIRES APPLICANTS TO BE TOBACCO AND NICOTINE FREE.
The Hamilton County Health Department is a tobacco and nicotine free campus. The Hamilton County Health Department prohibits the hiring of individuals who use tobacco or nicotine products in any form. All individuals who are offered a position with the Health Department are screened for tobacco or nicotine use as part of the post-offer health screening. Individuals whose post-offer health screening results are verified positive for tobacco or nicotine use will be disqualified from employment, their job offers will be withdrawn, and they will be disqualified from employment with the Hamilton County Health Department for one (1) year from the date of the post-offer health screening.
When this position is located directly within the Federal Homeless Health Clinic, applicants for hire must meet the Federal COVID-19 Vaccine Mandate requirements and be fully vaccinated or be deemed eligible for a medical or a religious exemption. Additionally, there are a number of other positions within the Hamilton County Health Department that provide operational services/support to the Federal Homeless Health Clinic. Based on Federal Guidelines, applicants for those positions must also meet the Federal COVID-19 Vaccine Mandate requirements and be fully vaccinated or be deemed eligible for a medical or a religious exemption. Additional information will be provided during the interview process and any questions will be addressed at that time.
The Hamilton County Health Department has a responsibility to respond quickly and efficiently when public health emergencies occur. All Hamilton County Health Department employees are responsible for ensuring their contact information is current and they are accessible should a public health emergency arise. The Hamilton County Health Department maintains a call down system to store contact information and mobilize staff in the event of an emergency. During a public health emergency, all staff are required to respond should a call to mobilize be made. During a public health emergency, work hours for any and all Hamilton County Health Department employees are subject to modification to meet the needs of the community.
Under direct supervision, provides basic patient care or treatments and certain administrative duties. Examples of patient care.
The Medical Assistant/Clinic Aide, works as a part of the clinical team and assists the physician and other providers in the provision of health care services. The Medical Assistant will provide limited direct and indirect patient services and perform specific procedures, under the direction of a licensed provider, as authorized by training and provider direction.
ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
- Works under agency and clinical protocols to assure that patients are seen as quickly and efficiently as possible and are provided the full range of primary and preventive care services needed.
- Follows infection control and safety procedures.
- Prepare patients for medical treatments under direct supervision of clinic supervisor, nurses, nurse practitioners, and/or physician
- Take and record temperature, blood pressure, pulse, and respiration rate and prepare examination room
- Take and document history and/or presenting problem
- Chaperon and/or assist providers.
- Collect health information and accurately document in electronic health record system
- Administer vaccinations and other injections as needed by protocol and/or direct advanced provider order.
- Issue medications prescribed by provider under advanced provider direction
- Follow Blood Borne Pathogen standards.
- Perform phlebotomy and specimen transport
- Collects specimens (urine/sputum and others) and delivers to the clinic laboratory with appropriate paperwork; assists with routine laboratory procedures when necessary.
- Observe patients and report adverse reactions to medical personnel in charge
- Conducts all routine procedures as requested, including hearing and sight examinations.
- Monitors the front office to assure that patients are moved from the waiting room as soon after they complete registration as possible
- Sterilize equipment and supplies
- Communicates moderately complex information to coworkers and patients
- Follow agency risk minimization procedures for lab and medication processes; Performs appropriate lab quality control procedures for all specimen collection and testing processes.
- Maintains various logs, equipment checks, and monthly reports for quality purposes.
- Ensures an appropriate environment for the administration of healthcare by keeping exam rooms, lab areas, nurse stations, clinical equipment, and other work areas clean, safe, and orderly.
- Assist with stocking and maintaining the examining rooms, special treatment rooms, crash carts, and labs as well as vaccines and medications.
- Maintain up to date trainings and education as required by certifications (if applicable).
- Make referral and follow-up phone calls
- Participate in quality improvement activities and perform duties in accordance with applicable standards.
- Assist providers in healthcare activities and/or procedures and administration of medications as necessary.
- Incorporate ethical standards of practice into all interactions
- Communicate in writing and orally with accuracy as well as linguistic and cultural proficiency
- Make evidence-based decisions
- Implement policies, programs and services
- Respond to and report immediately if called upon by local office supervisors, as part of a coordinated emergency response by the Hamilton County Government Mayor’s Office
- Perform other duties as assigned
Knowledge, Skills, Abilities, and Other Characteristics
- Good computer, spelling, filing and other general office skills; Must be proficient in Windows OS and Microsoft Office
- Good basic reading, writing and math skills; Requires the ability to utilize mathematical formulas, add and subtract totals, multiply and divide, determine percentages, and determine time and weigh
- Good basic technical knowledge and skills related to clinical duties
- Ability to speak clearly and to use tact, discretion and sensitivity with patients
- Ability to deal courteously and efficiently with providers, referral sources and other business representatives.
- Ensure regular, punctual attendance during scheduled work hours
- Ability to focus and demonstrate great attention to detail
- Knowledge and skills in good/effective body mechanics for lifting and moving heavy objects
- Ability to work cooperatively as a member of a team
- Requires the ability to read a variety of informational and health-related documentation, directions, instructions, and methods and procedures;
- Ability to write with proper format, punctuation, spelling and grammar, using all parts of speech; ability to speak with effective and positive as well as culturally correct manner.
- Requires the ability to record and deliver information, to explain procedures and policies, and to follow verbal and written instructions, guidelines and objectives
- Requires the ability to handle a variety of items, equipment, control knobs, switches, etc. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have effective levels of eye/hand/foot coordination
- May require the ability to differentiate colors and shades of color
- Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under maximum stress when confronted with an emergency
- Skill in Microsoft Office Suite, specifically in Excel, Outlook, and Word
- High school diploma or the equivalent
- The position requires a vocational/technical school diploma from an accredited Licensed Practical Nurse (LPN), or Medical Assistant (MA) program with at least one to three years of directly related work experience
- Must possess a valid driver’s license
- At the time of hire, must meet American Association of Medical Assistants (AAMA) requirements and maintain state and professional certification requirements while employed in this position.
- At the time of hire, must possess current CPR Certification.
- Prior work experience in clinical service delivery preferred.
- Must be physically able to operate a variety of office machines, such as a computer, printer, copy machine, facsimile machine, calculator, telephone, and VCR
- Requires continual movement with limited lifting to move and/or carry objects or materials; Must have ability to physically assist/move patients and/or supplies.
- Have sufficient manual dexterity to operate telephone system. computer keyboard, copier, fax or other office or medical equipment
- Be sufficiently mobile (standing and reaching) to access and utilize required equipment, supplies and resource material with reasonable accommodation
- Possess sufficient vision and hearing acuity to see and hear callers, team members and patients with reasonable accommodation.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Any overtime hours offered in this position are not guaranteed, are an estimate, and are subject to change.
All positions within Hamilton County Government are considered work in-person and require regular and punctual attendance.
All positions within Hamilton County Government may require work on Holidays or weekends. Additionally, irregular hours and shift work may be required, including possible extension of shift hours, at times with short notice.
AN EQUAL OPPORTUNITY EMPLOYER Hamilton County does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services. A copy of Hamilton County's Equal Employment Opportunity Plan (EEOP) & Utilization Report is available on the County’s Equal Employment Opportunity (EEO) Office home page.