Under general supervision, performs a variety of clerical duties related to day-today operations of Building Inspection functions including computerized permit files. The Account Clerk must possess strong organizational skills, and be highly motivated with the ability to work well with customers and independently, and the ability to manage priorities to meet deadlines and ensure attention to detail.
ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, physical requirements, knowledge, skills, abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
Greets and assists customers coming into office, directs to other staff members as required. Answers telephone, takes request, messages and routes calls to appropriate individuals, assist customers with general information. Documents inspection requests; maintains file and runs daily report on inspection request.
Processes standard forms and documents related to Building Inspection; provides receipts and records payments; enters data into Building Inspection program, provides timely and accurate processing of permits and Building Inspection related documents; verifies and records information. Ensures completion of paperwork.
Knowledge, Skills, Abilities, and Other Characteristics
Knowledge of fundamental office administration and accounting principles and standards.
Knowledge of relevant Hamilton County policies and procedures.
Knowledge of Hamilton County budget, accounting and related systems.
Knowledge of specific departmental rules, regulations, codes and standards.
Skill in reading, interpreting, understanding and applying fundamental accounting standards and procedures, rules and regulations, Hamilton County Policies and Procedures.
Skill in the accurate and timely recording of data in manual and automated systems.
Skill in working under pressure of deadlines, establishing and maintaining cooperative working relationships with department staff and other County departments.
Skill effectively communicating in both oral and written form.
The equivalent of a High School Diploma and three (3) years of experience in the field of clerical, customer service, data entry, or a related field. Must type at least 40 words per minute.
Work requires limited physical effort primarily involving intermittent sitting, standing, and walking. This position may require occasional or regular lifting and carrying of up to ten (10) pounds.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Any overtime hours offered in this position are not guaranteed, are an estimate, and are subject to change.
All positions within Hamilton County Government are considered work in-person and require regular and punctual attendance.
All positions within Hamilton County Government may require work on Holidays or weekends. Additionally, irregular hours and shift work may be required, including possible extension of shift hours, at times with short notice.
AN EQUAL OPPORTUNITY EMPLOYER Hamilton County does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services. A copy of Hamilton County's Equal Employment Opportunity Plan (EEOP) & Utilization Report is available on the County’s Equal Employment Opportunity (EEO) Office home page.