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Customer Success Specialist

Atlanta, GA | Full Time
14 Days Ago

Job Description

THE OPPORTUNITY  Our Customer Service Representatives must love the customer and must truly enjoy the challenge of balancing the customer’s interests with the company’s best interest. This role is the face of the company to most customers and, thus, plays a significant role in business development. You are on the front lines, so each day you set the tone of the relationship we have with our customers.  Because we are building this team from scratch and expect rapid growth, your abilities and interests will dictate how your role will evolve. Great opportunity exists to take on more responsibilities, whether that entails taking on more operational tasks or leading a customer service team.  We expect our Customer Service Representatives to be:  Professional and friendly, including with challenging customers.  Committed to satisfying the customer, all the while doing the right thing for the company.  Comfortable with technology – you’ll be more effective the most you embrace our technologies.  We expect our Customer Service Representatives to possess:  2 years of experience in a fast-paced business environment focused on customer service.  A knack for solving customer problems while balancing the best interests of the company.  An even-keeled and professional demeanor.  Passion for greatness.  Commitment to strong values and integrity.  Our commitment to you:  You will be trained on our systems and on our customer service and selling approach.  Growth opportunities will be limitless. YOU dictate what’s next for you, not a corporate policy.  Very competitive compensation and an industry-leading benefits package (details below).   In addition to a competitive base salary, benefits of this role include:  Profit Sharing  Medical, dental, vision, and prescription coverage  401(k) and retirement cash account  Life insurance  Pre-tax accounts for healthcare and dependent care  Paid vacation, holidays, and sick time

Company Overview

  • Website hajoca.com
  • Headquarters LAFAYETTE HILL, PA
  • Size 3,000 - 7,500
  • Founded 1858
  • Type Private
  • CEO RICK FANTHAM
  • Revenue $1B - $3B
  • Industry Retail & Wholesale
  • About hajoca corporation
  • Hajoca is a wholesale distributor of plumbing, heating and industrial supplies including plastic, steel, copper, and iron pipes.

Skills for Customer Success Specialist

The job skills required for Customer Success Specialist include Customer Service etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Success Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Success Specialist. Select any job title you are interested in and start to search job requirements.

Job Openings with Skill of Customer Service
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Career Path for Customer Success Specialist

The following is the career advancement route for Customer Success Specialist positions, which can be used as a reference in future career path planning. As a Customer Success Specialist, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Specialist. You can explore the career advancement for a Customer Success Specialist below and select your interested title to get hiring information.

How to Become a Customer Success Specialist

If you are interested in becoming a Customer Success Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Specialist for your reference.

Step 1 Understand the job description and responsibilities of a Customer Success Specialist

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Step 2 Knowing the best tips for becoming a Customer Success Specialist can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Success Specialist jobs
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Step 3 View the best colleges and universities for Customer Success Specialist

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