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Customer Success Specialist
hajoca Atlanta, GA
$76k-98k (estimate)
Full Time | Wholesale 7 Months Ago
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hajoca is Hiring a Customer Success Specialist Near Atlanta, GA

THE OPPORTUNITY Our Customer Service Representatives must love the customer and must truly enjoy the challenge of balancing the customer’s interests with the company’s best interest. This role is the face of the company to most customers and, thus, plays a significant role in business development. You are on the front lines, so each day you set the tone of the relationship we have with our customers. Because we are building this team from scratch and expect rapid growth, your abilities and interests will dictate how your role will evolve. Great opportunity exists to take on more responsibilities, whether that entails taking on more operational tasks or leading a customer service team. We expect our Customer Service Representatives to be: Professional and friendly, including with challenging customers. Committed to satisfying the customer, all the while doing the right thing for the company. Comfortable with technology – you’ll be more effective the most you embrace our technologies. We expect our Customer Service Representatives to possess: 2 years of experience in a fast-paced business environment focused on customer service. A knack for solving customer problems while balancing the best interests of the company. An even-keeled and professional demeanor. Passion for greatness. Commitment to strong values and integrity. Our commitment to you: You will be trained on our systems and on our customer service and selling approach. Growth opportunities will be limitless. YOU dictate what’s next for you, not a corporate policy. Very competitive compensation and an industry-leading benefits package (details below). In addition to a competitive base salary, benefits of this role include: Profit Sharing Medical, dental, vision, and prescription coverage 401(k) and retirement cash account Life insurance Pre-tax accounts for healthcare and dependent care Paid vacation, holidays, and sick time

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$76k-98k (estimate)

POST DATE

09/22/2022

EXPIRATION DATE

04/28/2023

WEBSITE

hajoca.com

HEADQUARTERS

LAFAYETTE HILL, PA

SIZE

3,000 - 7,500

FOUNDED

1858

TYPE

Private

CEO

RICK FANTHAM

REVENUE

$1B - $3B

INDUSTRY

Wholesale

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About hajoca

Hajoca is a wholesale distributor of plumbing, heating and industrial supplies including plastic, steel, copper, and iron pipes.

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If you are interested in becoming a Customer Success Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Success Specialist job description and responsibilities

Educate champions and their teams on the value of our product, and help uncover use cases before they become emergencies.

03/23/2022: Springfield, OH

Build relationships with executive decision-makers.

01/21/2022: Champaign, IL

Generate trust and credibility at multiple levels in existing accounts after purchase and through the sales cycle.

03/27/2022: High Point, NC

Guide new customers through a systematic onboarding process to facilitate making decisions around their needs and goals.

03/10/2022: Las Vegas, NV

Contribute to initiatives outside of customer conversations that better the customer experience, both low-touch and high-touch.

01/24/2022: Bloomington, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Success Specialist jobs

Develop a customer success strategy.

02/08/2022: Pierre, SD

Build customer loyalty through feedback.

04/04/2022: Savannah, GA

Enterprise account management experience.

02/20/2022: Portsmouth, NH

Experience working with SaaS products.

01/19/2022: Boulder, CO

Experience managing accounts for a product that solves complex problems across many business units.

03/24/2022: Laramie, WY

Step 3: View the best colleges and universities for Customer Success Specialist.

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