SUMMARY

The F&B Bussers should consider themselves an assistant to the service staff. Their primary responsibility is to bus tables quickly and efficiently in accordance with all Company standards, policies, and procedures. They are also to perform side work in support of restaurant operations.

ESSENTIAL QUALIFICATIONS

EDUCATION

High School Diploma or GED preferred.

EXPERIENCE

Prior experience as a Busser in a full-service dining room is preferred.

KNOWLEDGE, SKILLS, & ABILITIES

• Must be 18 years of age.
• Ability to lift and carry full tray/bus trays up to 50 lbs.
• Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.
• Must demonstrate sound judgment and mature decision-making.
• Must possess and demonstrate great attention to detail to maintain the unit’s appearance and operating standards.
• Must manage time effectively with minimum supervision.
• Must be able to work a flexible schedule.

DUTIES AND RESPONSIBILITIES

• Responsible for practicing, supporting, and promoting Gun Lake Casino’s “Unsurpassed Service” standards at all times.
• Bus tables at the conclusion of guests’ meals by clearing any remaining china, utensils, etc. remaining on the tabletop, then wiping off the table, all chairs, and booth seats.
• Reset the tables to the proper specifications and cleanliness.
• Inform the manager on duty of any Team Member or Guest opportunities.
• Work in conjunction with the food server to meet Guest standards.
• Practice and observe safety rules and regulations and encourage others to do so. 
• Maintain “Unsurpassed Service” personal grooming and uniform standards pursuant to the Company’s policy.
• Must have a detailed knowledge of the menu, features, specials, beverages, preparation of food, and prices.
• Observe and anticipate Guests’ needs: condiments, dressings, silverware, etc.
• Ensure that supplies in side stations are well stocked and clean.
• Monitor the cleanliness of assigned stations including floors and assist in keeping the area free of debris.
• Inform the immediate supervisor of any product shortages and equipment needs.
• Display knowledge of all emergency procedures.
• Know where the MSDS booklet is located for your area.
• All other duties as assigned.

PHYSICAL REQUIREMENTS

• Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols.
• Requires normal dexterity to operate job-related equipment.
• Requires the physical ability to stand for long periods, walk frequently bend, or reach a height of 6 feet with or without assistance.
• Must be capable of lifting 50 lbs. 

WORK CONDITIONS

Work is typically in an area, which may be unusually hot, cold, noisy, and may contain second-hand smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks performed from a sitting or non-sitting position. Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling, and grasping. These tasks include the maintenance and care of assigned areas. Work may entail trained chemical usage. Constant contact with fellow Team Members and Guests.

DISCLAIMER AND CONDITIONS OF EMPLOYMENT

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug/alcohol test.

INDIAN PREFERENCE

The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies.

Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.