Position Summary

Guggenheim Securities (“GS”) is seeking an exceptional individual to join the office services team. This person will join a highly energized team responsible for maintaining firmwide operational standards and will be responsible for understanding and performing the fundamental duties of a Receptionist and Amenities Administrator. In addition to excellent communication skills, the ideal candidate will demonstrate an ability to roll up their sleeves and perform any responsibilities needed to ensure success. The successful candidate will be comfortable interacting with all levels of employees throughout the organization in a fast-paced environment. The position is in the New York office.

Essential Job Functions

Staffing:

• Supervise New York and Chicago office services teams including weekly staffing schedules and time sheet management.
• Implement on-boarding and training process of new office services employees.
• Aid management with the recruiting process of new team members.
• Cover additional reception desk or floor administration duties when required.
• Prepare weekly notes of feedback related to the staff schedule, office events, and IT and/or Premises issues.
• Schedule, coordinate discussion topics and attend office services meetings.

Conference Room, Employee Break Area & Guest Space Management:

• Oversee and implement weekly guest space and conference amenities scheduling in NYC and Chicago offices.
• Ensure day to day maintenance of amenity spaces including conference rooms and pantries is completed and up to par.
• Manage key vendor relations relating to internal and external guest catering.
• Coordinate with both IT & Premises departments weekly to ensure guest space assignments are maintained with proper equipment.
• Prepare and present usage reports based on parameters determined by management.

Additional Duties:

• Complete special projects for management as needed.
• Process invoices to ensure our vendors are receiving payment in a timely manner.
• Provide updates to office services tutorials for firm wide new hire orientations.
• Provide support in the firm’s security protocols, reporting, and building ID process.

Preferred Qualifications

• Strong knowledge of MS Office, including Outlook, Word, Excel, and Power Point.
• Ability to effectively communicate and collaborate with diverse personalities in all levels of management, as well as outside vendors and clients, by maintaining objectivity and demonstrating maturity
• Strong customer service skills a must
• Good interpersonal, organizational, communication and problem-solving skills are required

Basic Qualifications

• Requires a minimum of a Bachelor’s degree
• 3 years of related hospitality and management experience.

About Us

Guggenheim Partners is a diversified financial services firm that delivers value to its clients through two primary businesses: Guggenheim Investments, a premier global asset manager and investment advisor, and Guggenheim Securities, a leading investment banking and capital markets business. Guggenheim’s professionals are based in offices around the world, and our commitment is to deliver long-term results with excellence and integrity while advancing the strategic interests of our clients.Guggenheim is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Learn more at GuggenheimPartners.com, and follow us on LinkedIn and Twitter @GuggenheimPtnrs.