Description

 Summary/Objective:

The accounts receivable specialist is responsible for securing revenue by verifying and posting receipts, resolving discrepancies, customer service, contract reviews, and extensive follow-up. 

 “This is not SIMPLY a position that involves overdue customer account management. It is a HEAVY COLLECTIONS role wherein many repeat calls are made to the same customer to obtain their payment over the course of days, weeks, or months.” 

Essential functions of the Accounts Receivable Specialist:

• Maintaining online portal billing systems keeping them up-to-date and carrying out collection duties.
• Embarking, following up and collecting payments.
• Making reports on all daily activities.
• Following strict and specific deadlines.
• Performing account reconciliations and monitoring the account details of customers.
• Monitor the delayed or missed payments and other irregularities.
• Researching and resolving payment errors.
• Great Plains experience is a MUST!
• Experience with HEAVY VOLUME of collections is a MUST!
• Reviewing the status of accounts and generating analysis on days of sales outstanding.
• Ensuring compliance with the procedures of the company.
• Examining and solving customer queries and complaints.
• Developing or following a recovery system.
• Communicating with customers via phone, text, email, or in-person.
• Assisting with monthly closing and preparing statistics and metrics.
• Using various software to track data.
• Tracking accounts, write-offs, and reversals.
• Excel formulas, pivot tables, and macros needed for daily tasks.

Requirements

Essential Skills: The job of accounts receivable professionals can be stressful, so they need a range of skills and qualities to perform the duties.

Communication:

Accounts receivable specialists need excellent communication skills, both verbal and written, to interact with customers. While working with people, they should be flexible and exercise excellent interpersonal skills.

Computer:

This job necessitates advanced 10-key calculator skills. Additionally, they need intermediate computer skills or better to fulfill their daily duties. Remote platforms verses desktop applications for proper use. Strong internet speeds are required. Internet security and knowledge are vital.

Math:

The core of the account receivable job is a mind for numbers and math. To properly complete their tasks, they need good math knowledge and skills. Percentage calculations, tax amounts, Excel formulas are key.

Organizational:

The job of accounts receivable requires superior organizational skills and the ability to multitask.

They should also be highly detail-oriented, have advanced analytical and problem-solving skills.

Required Education and Experience:

• High school diploma or GED required. Associates/Bachelor Degree preferred.
• 3 to 5 years of previous experience in accounts receivable.
• Strong attention to detail.
• Working knowledge of Excel/MS Office.
• Great Plains experience is a MUST!
• Experience with HEAVY VOLUME of collections is a MUST!
• Multitasking, organization and task prioritization is a must.
• Excellent verbal and written communication skills required.
• Excellent interpersonal skills required.

Competencies:

• Thoroughness.

• Technical Capacity.

• Financial Management.

• Personal Effectiveness/Credibility.

Work Environment: 

This job operates in a professional environment. This role routinely uses standard office equipment such as Microsoft Teams, computers, laptops, phones, photocopiers, scanning devices, filing cabinets, e-faxes. 

Physical Demands:

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type/Expected Hours of Work:

This is a full-time position, M-F. Overtime as needed or permitted. This position is remote, candidates must be within an hour of one of our branches. Please see our branch locations at https://www.guardianfueltech.com/locations/

Travel:

No travel is expected for this position.

EEO Statement:

As an Equal Employment Opportunity employer, it is Guardian Fueling Technologies’ policy to provide equal employment opportunity for all applicants and employees. Guardian Fueling Technologies does not unlawfully discriminate on the basis of race, national origin, sex, pregnancy, color, religion, age, physical or mental disability, legally-protected medical condition, veteran status, marital status, sexual orientation, or any other basis protected by state or federal laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

GFT is a drug free workplace

We offer fantastic benefits which include comprehensive coverage, 401K Match, paid holidays and paid vacation.