Experience supporting and working directly with Board of Directors is preferred. The Executive Assistant to the President and Chief Executive Officer (CEO) provides administrative support services to the President and Chief Executive Officer, the Board of Directors and other staff associated with administration and management of Group Health Cooperative of South- Central Wisconsin. The Executive Assistant works under the direction, guidance and general supervision of the President and Chief Executive Officer. The incumbent knows and abides by all Group Health Cooperative of South-Central Wisconsin (GHC-SCW) organizational and departmental policies, sets personal standards and strives for high quality work in completing assignments, performs job duties in a timely manner, and represents the organization in a positive manner. The incumbent understands our Mission , Vision and Common Values (stated below) and is committed to promote these values in behavior and attitude. Our Mission Statement: We partner with members and the communities we serve to maximize health and well-being. Our Vision: As a local, not-for-profit, member-owned Cooperative, we are the most trusted resource for lifelong health and well-being in the communities we serve. Our Values: We are a not-for-profit Cooperative We are member-centered We are equitable and inclusive We are quality-driven We are innovative We are community involved Five Strategic Pillars: Exceptional Quality and Service – We seek excellence by working towards the elements of the quadruple aim we strive to be the best we do in all that we do. Meaningful Employee Engagement – We create a culture where employees are involved, enthusiastic and committed to delivering on the GHC-SCW Mission, Vision and Values. Continuous Improvement – We actively identify opportunities and initiate change that creates value for the Cooperative and those we serve. Financial Strength - We ensure the Cooperative’s long-term viability by reinvesting earnings generated by controlling health care costs and consistently growing revenue. Impact - We advance health and well-being by nurturing connections with our member-owners and the communities we serve. GHC-SCW is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. GHC-SCW is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees, members, and patients feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard. We believe: Healthcare is a human right. In treating all people with dignity and respect. There is strength in diversity. Equity celebrates our humanity. We are better together. JOB SPECIFIC QUALIFICATIONS Associate degree from an accredited technical college or school in business science, or related field preferred; or equivalent combination of education and/or experience. A minimum of three (3) to five (5) years of secretarial / administrative experience in an office environment including customer service. Direct experience in a healthcare environment is desirable. Possession of a valid Wisconsin driver’s license. Ability to provide personal transportation to various worksite locations. Knowledge of and proven proficiency using personal computers including the use of Microsoft Office applications including extensive knowledge of Word, Outlook PowerPoint and Excel required. Accurate data entry skills required. Knowledge of and ability to follow the principles and practices of business office management. Ability to type 60 wpm accurately required. Familiarity with dictation and ability to take dictation required. Fine manual dexterity required. Ability to use a keyboard extensively required. Outstanding verbal and written communication skills including ability to provide telephone support and consult with external parties, practitioners, and internal staff required. Excellent organizational skills, prioritization skills, and analytical and problem solving ability required. Ability to pay attention to details and to manage multiple tasks. Excellent customer service and interpersonal skills to deal courteously and effectively with internal and external staff, members and the general public required. Ability to be culturally sensitive and work with diverse populations and constituents. Professional manner to deal courteously and effectively with staff and with the public required. Ability to type and design general correspondence, memos, meeting minutes, charts, tables, graphs, etc. required. Ability to proofread copies for spelling, grammar, and layout, and make appropriate changes required. Responsible for accuracy and clarity of final copy. Knowledge and proficiency with English punctuation, grammar and spelling required. Ability to establish and maintain alphabetical and numerical files in an accurate manner. Ability to maintain confidentiality regarding company information acquired on the job required. Ability to be flexible and adaptable to changing priorities and assignments. Ability to sit, stand, bend, kneel and lift intermittently required. Ability to answer the telephone, take accurate messages and direct calls as appropriate. Ability to speak and listen in person and on the phone required. Ability to see mid, near and far range required.