Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome. Job Requisition #: 020675 Sales Support Specialist (Open) Job Description: Provides timely and effective administrative support to sales team. Prepares pricing tool, calculates price adjustments, and enters price changes for approval. Provides sales and administrative support for customer correspondence, travel arrangements, order tracking, and entering customer complaints. Assists with data compilation and report generation. Key Responsibilities Daily processing of all emails/orders in Orders2 processing mailbox within stated SLA including but not limited to: Reviewing manual POs received and forwarding to correct plant for processing. Response to customer, plant, account manager and other general inquiries. Daily reconciliation of EDI orders and confirmations. Maintain plant, customer, and item documentation for manual EDI processing of orders. Follow up and monitor all issues/orders to successful completion. Generates ad hoc sales reports and price lists for specific customers. Assists in the production of customer and internal presentations. Prepares pricing/profitability tool (for analysis), including working with plants to identify similar, current products and ensuring that the tool is pre-populated with current pricing and appropriate extras. Assists in the production of quotes and proposals. Calculates price adjustments on contract business. Enters price changes through sales service desk system for account manager approval. Assists in the production of specifications sheets for customers. Assists account managers with various requests (e.g., submitting prices, entering customer complaints, tracking orders). Assist in the preparation and updating of account plans. Captures and compiles data on competitive activity and the results of quotes/proposals. May provide other administrative support, including, but not limited to: written and electronic correspondence; handling telephone calls and relaying messages; internal office support; scheduling meeting and travel arrangements. Performs other duties as assigned. Monitor for and escalate any order issues as needed Education and Experience Typically requires a high school diploma and 2-4 years of experience. Knowledge and Skills Possesses basic administrative and sales support experience. Demonstrates good written and oral communication skills. Demonstrates strong interpersonal and customer service skills. Possesses strong organizational skills and good attention to detail. Proficient in Microsoft Office suite and any other relevant software. 40 EEO Statement: htps://www.greif.com/uploads/media/default/0001/03/230497a078bec89c55df07d1d04e7f6db5ac6122.pdf We offer a competitive salary, excellent benefits and opportunity for growth. Greif, Inc. is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran. For more information read Greif’s Equal Opportunity Policy.