Job Title: Part-Time Customer Service Associate
Location: Lee's Summit Grass Pad
Status: Part-Time, Hourly, Evenings and Weekend Availability
Reporting Relationship: Store Manager
Work Schedule: Hours vary by season.

The Grass Pad is hiring part-time Customer Service Associates to work in our Lee's Summit Grass Pad.

When people visit the Grass Pad, they are greeted by a Customer Service Associate who answers their questions, helps them find the right products, and gives them all the advice they need to be successful. We pride ourselves in the customer service that we offer all our customers, from commercial clients to people starting lawn care for the first time. Grass Pad focuses on providing solutions for our customers and working together as a team to provide the customer with the best service possible. No formal training in lawn or landscape needed – we will train you on the job.

This position has great growth potential in the company for the right person.

Daytime, afternoon, and weekend shifts available. No late nights!

Flexible scheduling in the afternoon and on the weekends.

We work around school, family, sports and more.

We offer a referral bonus when you refer high quality candidates.

This job might be for you if:

You love helping people. We want our customers to be successful, and that success starts with you.

You have a friendly personality and enjoy talking to people. On the sales floor you will be the first person to greet the customer when they walk in the door.

You like working in an open air, team-oriented environment that promotes responsible care of the environment.

You have excellent communication skills, and you can explain complicated subjects through simple language.

You have experience in customer service or sales.

Bonus: You have interest in lawn and landscape or outdoor activities.

As a Customer Service Associate, your typical day might include:

• Greeting customers and guiding them through the basics of our lawn care program and quality grass seed that we sell.
• Help customers by problem solving their lawn issues and patiently answering their questions.
• Bagging seed for customers – our grass seed is sold by the pound and we take pride in helping the customer from start to finish.
• Writing tickets for customers to take to the cashier for check out.
• Planning and preparing quotes, purchase orders, shipping orders or transfer orders.
• Assisting with design and merchandising of the sales floor, including setting up seasonal and promotional displays, writing signage and rotating plants in the flower and nursery section.
• Restocking shelves and keeping products clean and orderly.
• Cleaning and closing the store at the end of each day.
• Completing the customer experience by loading and carrying out products for customers.

Benefits The Grass Pad is successful because of the employees we hire. We offer generous medical insurance, matching 401k after one-year, paid time off, flexible scheduling, employee discount and a family-first attitude.

Company History The Grass Pad is a family-owned company that started during the 1960s in Omaha, selling grass seed and fertilizer. Since then, we’ve built a business on honesty, integrity and putting the customer’s success first and foremost. We now have 6 locations – one in Omaha and five in the Kansas City area.

At the Grass Pad it is not uncommon to find people that have worked here for decades. We love passion and dedication in our employees, and when we see those traits, we fight to keep people around and help them grow. We offer career and responsibility growth, management training and extensive on the job training.

Grass Pad maintains merit-based employment and is an affirmative action, equal opportunity employer.

Seasonality Our busy season spikes in the spring and the fall. Normal business hours vary with the season, with our longest opening hours during the spring and falls seasons. For most of the year, our store is open 7 days a week. Weekend and overtime work will be required during the busy seasons.

Education and/or Experience Associate’s degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.