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1 Referral Coordinator Job in Wichita, KS

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GraceMed Health Clinic
Wichita, KS | Full Time
$36k-44k (estimate)
3 Months Ago
Referral Coordinator
$36k-44k (estimate)
Full Time | Ambulatory Healthcare Services 3 Months Ago
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GraceMed Health Clinic is Hiring a Referral Coordinator Near Wichita, KS

Referral Coordinator
Classification: Non-Exempt, Full-time
Reporting Relationship: Reports to the Director of Community Cares
Supervision Responsibilities: No
Essential Role: Responsible for assisting providers with routine paperwork, such as Home Health form, patient forms, etc. Responsible for the planning, implementation and follow-up of patient referrals.
Duties & Responsibilities:
  • Schedules patients for ancillary tests and appointments with outside providers.
  • Completes referral arrangements utilizing appropriate forms and maintains appropriate logs or paperwork for tracking referrals outside the clinic.
  • Explains test or appointment preparation to patients for outside appointments.
  • Obtains insurance pre-authorizations or referral confirmation as needed.
  • Assists with pre-determining eligibility for Project Access, sends correspondence, faxes, and coordinates with the SRS Project Access staff.
  • Communicates with Providers regarding patients referred for ancillary tests/appointments with outside providrs regarding scheduling issues, results, follow-up and other necessary issues.
  • Establishes professional relationships with outside providers, labs and medical facilities where patients are referred. Keeps professional communication ongoing to ensure quality patient care, timely referrals and smooth referral operations.
  • Returns or receives patient phone calls during office hours or meets with patients in the office to coordinate referrals and appointments.
  • Coordinates information necessary to those involved in the patient care process.
  • Assists with the flow of patient charts from nurse’s station, medical records and provider areas.
  • Communicates with front desk staff and supervisor regarding patient flow and services.
  • Retrieves tests and/or consultation results from outside sources.
  • Maintains and stocks forms and supplies needed in area.
  • Maintains patient confidentiality at all times.
  • Assists in the development and documentation of protocols related to his or her job functions.
Qualifications:
Education/Certifications/Licenses/Registrations
  • High school diploma or equivalent
  • Bilingual Spanish preferred.
Experience
  • Previous customer service experience required.
  • Previous computer experience required.
  • Medical terminology with one-year experience in a public healthcare-related field preferred.
  • Previous medical receptionist experience or background in general office work preferred.
Technical Skills
  • Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment.
  • Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness.
  • Demonstrated ability to identify and solve problems.
Behavioral
  • Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind.
  • Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions.
Work Schedule:
Normal schedule is Monday through Friday 8:00 am to 5:00 pm., schedule may vary.
Working Conditions:
Medical office setting. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons. May involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle phone calls.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).
Confidentiality: As an employee of GraceMed Health Clinic, Inc., you are bound by principles of medical ethics. You have both a legal and moral obligation to protect the privacy of our patients. In the course of your work, you will have access to confidential information regarding patients, and/or the practices' confidential business. It is essential that you refrain from any discussions regarding personal information about a patient, a patient's condition, a patient's finances, proprietary company information, and/or the practices' confidential business with any third person. This includes, but is not limited to, other employees, your spouse, family or friends. CONFIDENTIALITY IS SO IMPORTANT THAT ANY BREACH OF THIS POLICY WILL BE CONSIDERED GROUNDS FOR TERMINATION. Review and signature of the Agreement is a condition of employment.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$36k-44k (estimate)

POST DATE

01/29/2023

EXPIRATION DATE

06/15/2024

WEBSITE

gracemed.org

HEADQUARTERS

TOPEKA, KS

SIZE

50 - 100

FOUNDED

1979

CEO

DAVID SANFORD

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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About GraceMed Health Clinic

Our Mission is to show and share the love of Jesus Christ GraceMed Health Clinic delivers quality healthcare while, at the same time, reducing the cost to you and the community. We are a private, nonprofit network of clinics that provides medical, dental, vision and behavioral health services. If you have insurance, of any kind, we accept it. If you have no insurance, we still accept you as a patient. If you qualify, based on your household income, you may even be eligible to receive discounted fees. Find Out If You Qualify For A Discount The quality of our care meets the highest standards of ...the National Committee for Quality Assurance (NCQA) as well as those of the Health Resources and Services Administration (HRSA). That's your assurance that affordable care is also quality care. Many of us are underserved these days. We also have a total of 15 clinics, 12 in Wichita, two in Topeka and one in McPherson, Kansas. We establish our clinics where people need them the most. We serve the underserved. You can be underserved because the cost of healthcare makes it too hard to budget. But you can also just live somewhere that doesn't have convenient access to a clinic. That's what we mean by Hopecare. It's healthcare gives everyone hope. Hope that they can afford and access the care they need to live the quality of life they want. More
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The job skills required for Referral Coordinator include Customer Service, Scheduling, Confidentiality, Patient Care, Written Communication, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Referral Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Referral Coordinator. Select any job title you are interested in and start to search job requirements.

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