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Company Overview:
GovSpend provides detailed federal, state, and local government purchasing data, bids, contacts, and contract information to a wide array of government vendors. We serve nearly 4,500 clients ranging from large enterprise customers to small regional vendors.
GovSpend helps our clients navigate the government selling landscape by providing them with invaluable information to better inform their bids and ultimately win more business. Our core product offering is line-item state and local government procurement and spending data, which is unique to the market and was the only solution we sold until 2018. In recent years, we have added new products including federal data via our acquisition of Fedmine, bid notifications to alert vendors of new formal spending opportunities, and detailed contact information.
Position Summary:
The Customer Success Specialist is responsible for inbound customer support and training. You will utilize exceptional communication and organizational skills while providing excellent customer service.
What you’ll do:
What you’ll need:
Full Time
$55k-78k (estimate)
08/07/2022
08/31/2023
govspend.com
Deerfield Beach, FL
100 - 200
If you are interested in becoming a Customer Success Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Specialist job description and responsibilities
Educate champions and their teams on the value of our product, and help uncover use cases before they become emergencies.
03/23/2022: Springfield, OH
Build relationships with executive decision-makers.
01/21/2022: Champaign, IL
Generate trust and credibility at multiple levels in existing accounts after purchase and through the sales cycle.
03/27/2022: High Point, NC
Guide new customers through a systematic onboarding process to facilitate making decisions around their needs and goals.
03/10/2022: Las Vegas, NV
Contribute to initiatives outside of customer conversations that better the customer experience, both low-touch and high-touch.
01/24/2022: Bloomington, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Specialist jobs
Develop a customer success strategy.
02/08/2022: Pierre, SD
Build customer loyalty through feedback.
04/04/2022: Savannah, GA
Enterprise account management experience.
02/20/2022: Portsmouth, NH
Experience working with SaaS products.
01/19/2022: Boulder, CO
Experience managing accounts for a product that solves complex problems across many business units.
03/24/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Success Specialist.