Responsibilities

Reporting to the General Manager, the Production Associate is responsible for sorting, pricing and preparing merchandise for sale according to production and workflow standards. This position is also responsible for completing other duties as assigned including ensuring a positive customer experience and product workflow in both the front and back of the store.

Essential Functions

Production

Meeting and exceeding production standards per hours worked unless assigned to other tasks.

• Shares responsibility, based on store needs, in stocking the production station.
• Ensuring loss prevention and process flow guidelines are followed
• Meet or exceed 75 soflines per hour / 88 hardlines per hour
  • 50% of production goal in one week after training ends
  • 60% of production goal in three weeks after training ends
  • 80% of production goal six weeks after training ends
  • 100% or production goal eight weeks after training ends

Operational

• Maintaining appropriate security of cash and donated goods
• Operate register, as directed
• Complying to Agency policies and procedures
• Ensuring a high level of customer service both front and back

Safety

• Performing duties according to safety expectations and procedures
• Ensuring the physical safety of the back room and sales floor
• Preparing for production station before and cleaning the station after every shift
• Communicating safety issues and concerns to ensure quick resolution

Qualifications

The Production Associate will be a proven leader with the following:

• Ability to remain on task in order to meet production standards
• Ability to learn computer skills to complete on-line training as necessary
• Commitment to mission of the organization
• Comfort with handling cash and operation of a cash register
• Understanding of the importance of the donor process and how it supports the mission
• Ability to perform job duties safely
• High school diploma or equivalent is not required.
• Operation of the hand stacker will require the ability to become certified in its operation

Overview

Goodwill of Western Missouri & Eastern Kansas has a rich, 125 year history. Everyone knows Goodwill for our thrift stores, but few know what Goodwill is really all about. The sale of unwanted items provides funds that stay local, helping us to support thousands of job seekers with barriers to employment. We believe in the Power of Work and are committed to helping people earn and keep jobs in the community. That’s why 88¢ of every dollar Goodwill spends goes directly into our mission, not into shareholders’ pockets.

Visit www.mokangoodwill.org to learn more about our agency.

Goodwill of Western Missouri & Eastern Kansas provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, age, disability or genetic information, and encourages people of all backgrounds to apply for available positions. Individuals needing accommodations to complete an application may contact Human Resources at 816.842.7425.