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Qualifications
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Possess an upbeat, positive and enthusiastic attitude
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Proficiency to multi-task, follow-thru and follow-up
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Great Customer Service Skills
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Driven and goal-oriented individual
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Ability to tactfully handle stressful and difficult situations
Responsibilities
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Process customer policy change requests
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Verify phone numbers, addresses and email addresses with each customer contact and update customer information
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Answer incoming phone calls on the first ring
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Schedule appointments for sales staff to meet prospective customers
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Responds to all inquiries, cancellation requests, and sales requests within specified timeframe
Full Time
$45k-56k (estimate)
06/02/2024
06/15/2024
The following is the career advancement route for Customer Service positions, which can be used as a reference in future career path planning. As a Customer Service, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service. You can explore the career advancement for a Customer Service below and select your interested title to get hiring information.