Overview

Who we are:

Quality Custom Distribution has 24 distribution centers across the country serving iconic brands in the QSR industry. We value our customers as much as our associates and pride ourselves in the development of a strong, talented organization. We are committed to giving back to the community through the Golden State Foods Foundation and we are just as committed to your development and future at QCD.

JOB SUMMARY: 

We are looking for a strong Transportation Manager to oversee activities related to a facility’s transportation, ensuring that Division and Company objectives for efficiency, economy, quality, and productivity are met or exceeded. We distribute to hundreds of locations for our customers and this is a good union location. Union experience is a plus, but is not required. You will manage a team of 80 drivers through 4 supervisors for Class A and Class B trucks. Prefer prior driving experience before transitioning to management is preferred. Bilingual/Spanish a plus.

Responsibilities

ESSENTIAL FUNCTIONS:

LEADERSHIP/MANAGEMENT RESPONSIBILITY

Supervises, through subordinate management, 100 or more employees, including hourly staff. Manages projects with significant financial and customer-service impact.

PERFORMANCE CATEGORIES

• Productivity/quality standards for efficiency and timeliness
• Budget
• Driver performance
• Customer and vendor relationships
• Cost containment
• Teamwork within the department and across departments
• Project assignment standards
• Customer satisfaction
• External relationships with regulatory agencies
• Employee development to meet GSF’s projected near- and mid-term objectives
• Recruitment and retention of workforce to meet GSF’s diversity objectives
• Safety of employees
• Safety of facility and transportation equipment
• Teamwork within the department and across departments

Qualifications

MINIMUM QUALIFICATIONS: Education and experience equivalent to:

Education/Certification:

Bachelor’s degree in business administration or related field from an accredited college or university.

Experience:

3 to 6 years of work experience in transportation or fleet management, including supervisory responsibilities.

Knowledge, Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

• DOT regulations, policies, and procedures (E)
• Project management concepts and techniques (E)
• Relevant safety policies, practices and procedures (E)
• Management/supervisory concepts and techniques (E)
• Labor contracts and labor union environment (J)
• Computer-based routing systems (J)
• On-board computer systems (J)
• Equipment specifications (J)
• Storage and shipment of food or allied products (J)
• Budgetary concepts and procedures (J)
• PC word-processing/spreadsheet software applications (J)

Skill and ability to:

• Serve as a team member, facilitator and/or leader as the team role warrants
• Lead a diverse workforce of approximately 100 or more employees in a 24 hour/7 day per week operation
• Resolve delivery issues between drivers and customers; other customer service issues
• Manage and motivate employees in a team-based environment
• Interpret transportation operations anomalies and identify appropriate solutions
• Prepare a variety of comprehensive administrative and technical documents and reports
• Prepare and deliver presentations to management, customers, regulatory agencies and other representatives of external organizations
• Work effectively in a general business environment, with a focus on high levels of quality and customer service
• Travel via airplane and drive an automobile
• Act in accordance with GSF’s Values and Creed