Overview

Supervises the day-to-day activities of liquid products operations to meet GSF objectives and achieve a high level of customer satisfaction.

Responsibilities

• Supervises the daily activities of assigned staff, providing instructions and performance feedback to ensure that productivity and quality objectives are met or exceeded. (55%)
• Identifies and resolves process and equipment problems, using available resources to maintain productivity and quality. (25%)

• Implements approaches to improve quality and productivity by developing new ideas, improving processes, and planning for upcoming equipment or process changes. (10%)

• Routinely informs and communicates with employees to promote smooth operations, enhance their understanding of GSF policies and objectives, and to ensure compliance with established production policies and procedures. (10%)

• Performs other related and assigned duties as necessary.

LEADERSHIP/MANAGEMENT RESPONSIBILITY

Supervises up to 50 mostly hourly employees

PERFORMANCE CATEGORIES

• Productivity/quality standards: accuracy, timeliness, thoroughness
• Productivity/quality standards: production and process efficiency and quality
• Productivity/quality standards: continuous product/process improvement
• Attendance and punctuality
• Budget
• Cost containment
• Teamwork within the department and across departments
• Project/assignment standards
• Customer satisfaction
• Vendor relations
• Safety standards and procedures: employees

Qualifications

Education/Certification:

Preferred: AA degree from an accredited vocational, technical or junior college institution

Experience:

2 years of relevant work experience in a food or liquid manufacturing environment with lead or supervisory experience

Knowledge, Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

• Food safety concepts and techniques (J)
• Budgetary concepts and procedures (B)
• Engineering concepts and procedures (B)
• PC word processing/spreadsheet software (B)
• Quality concepts and procedures (B)

Skill and ability to:

• Supervise and motivate employees in a team-based environment
• Identify problems or irregularities for early resolution
• Communicate and coordinate effectively with employees verbally and in writing
• Communicate and coordinate effectively with internal and external customers
• Work effectively in a general business environment, with a focus on high levels of quality and customer service
• Act in accordance with GSF’s Values and Creed