Overview

Who We Are

Established in 2006 as a division of Golden State Foods, Quality Custom Distribution (QCD) provides custom distribution services to iconic customers throughout the United States. Headquartered in Frisco, Texas, QCD is values-based and services thousands of restaurants throughout the U.S. Today, QCD provides over 17,000 deliveries a week from 24 Distribution Centers strategically located throughout the country. The company and associates also supports the GSF Foundation for kids, a non-profit organization to help children and families in need.

OVERVIEW:

QCD is currently searching for a Human Resources Supervisor in our Miami Florida distribution center. The HR Supervisor reports to the Director of Human Resources for our Central region. They will work closely with the General Manager at the DC. The HR Supervisor is the chief People and Culture representative in Miami and is integral in the hiring and retention of quality associates.

The responsibilities include supervising the day-to-day administration of human resources functions, record keeping, and special projects and ensures compliance with QCD and GSF, federal and state labor policies and procedures. You will be an integral part of our operations to ensure strong employee relations and ensuring strong onboarding and retention policies and initiatives are working.

This distribution center has approximately 110 employees and it is a non-union location.

Responsibilities

ESSENTIAL FUNCTIONS:

LEADERSHIP/MANAGEMENT RESPONSIBILITY

 Supervises up to two clerical and human resources staff.

PERFORMANCE CATEGORIES

• Productivity/quality standards: accuracy, timeliness, and thoroughness
• Recruitment and selection of employees
• Teamwork within and across departments
• Communication
• Facilitation
• Professional attitude and demeanor
• Organization and attention to detail
• Project/assignment standards
• Employee development to meet GSF’s projected near- and mid-term objectives
• Recruitment and retention of workforce to meet GSF’s diversity objectives
• Safety standards and procedures: employees

Qualifications

MINIMUM QUALIFICATIONS: Education and experience equivalent to:

Education/Certification:

Bachelor’s degree in business administration, human resources, or a related field from an accredited college or university

Experience:

3 to 6 years of work experience in general human resources, including supervisory experience

Knowledge, Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

• Relevant safety policies, practices and procedures (E)
• General Human Resources policies and procedures (J)
• Labor laws and regulations (J)
• Employee relations concepts and generally accepted practices (J)
• Supervisory concepts and techniques (J)
• PC word processing/spreadsheet software (J)
• Benefits policies and procedures, including insurance, health care, employee retirement, etc. (J)
• Human resources computer systems (J)
• Government policies and regulations related to Human Resources programs (B)

Skill and ability to:

• Communicate and coordinate effectively with employees verbally and in writing
• Interact effectively with employees at all organizational levels
• Identify problems or irregularities for early resolution
• Prepare a variety of comprehensive administrative and technical documents and reports
• Prepare and deliver presentations to employees
• Train employees in Human Resources policies and procedures
• Travel via airplane and drive an automobile
• Work effectively in a general business environment, with a focus on high levels of quality and customer service
• Act in accordance with GSF’s Values and Creed