Overview

JOB SUMMARY: Assists the General Manager in planning, controlling and directing all operational and administrative functions. Assumes facility management responsibility in the absence of the General Manager.

Responsibilities

ESSENTIAL FUNCTIONS:

LEADERSHIP/MANAGEMENT RESPONSIBILITY

Manage, through subordinate managers, approximately 150 employees. Decisions have a significant financial and strategic impact. Manage critical, highly sensitive external relationships.

PERFORMANCE CATEGORIES

• Productivity/quality standards: GSF policies, procedures, and standards
• Productivity/quality standards: KPIs
• Productivity/quality standards: financial performance
• Budget
• Cost containment
• Employee development
• Teamwork within the department and across departments
• Project/assignment standards
• Customer satisfaction
• Safety standards and procedures: employees
• Safety standards and procedures: facility and warehouse equipment

Qualifications

MINIMUM QUALIFICATIONS: Education and experience equivalent to:

Education/Certification:

Bachelor’s degree in business administration from an accredited college or university

Experience:

7 to 9 or more years of relevant work experience in product distribution plant management

Knowledge, Skills and Abilities

Knowledge of (B/basic; J/journey; E/expert):

• Management concepts and techniques (E)
• Inventory control concepts and techniques (J)
• Customer service concepts and techniques (J)
• Financial planning and analysis (J)
• General accounting principles and procedures (J)
• Human resources policies and procedures (J)
• Restaurant operations (B)
• Legal environment (B)
• PC word processing/spreadsheet software (B)

 Skill and ability to:

• Negotiate effectively with vendors
• Analyze and resolve complex problems
• Manage and motivate employees in a team-based environment
• Interpret operations anomalies and identify appropriate solution
• Prepare and deliver presentations to management, customers, regulatory agencies, and other external organizations
• Develop long-term, high level relationships with customers
• Communicate and coordinate effectively with internal and external customers verbally and in writing
• Communicate and coordinate effectively with vendors verbally and in writing
• Communicate and coordinate effectively with employees verbally and in writing
• Work effectively in a general business environment, with a focus on high levels of quality and customer service
• Travel via airplane and drive an automobile
• Act in accordance with GSF's Values and Creed