RESPONSIBILITIES AND ESSENTIAL TASKS Acts as the liaison between customer stores serviced and GMB to develop/maintain goodwill with customers on behalf of Gold Medal. Establishes and maintains strong communication with decision makers at stores serviced to promote products and maximize sales. Communicates regularly with Gold Medal company employees and key personnel of assigned stores (i.e. Bread Clerks, Back-Up Clerks, Grocery, Non-Perishable and Store Managers, In-Store Bakery & Deli Department Management) with regard to store status, upcoming sales, orders, displays and training. Addresses store concerns or promotional concerns with appropriate store management and/or Gold Medal Manager in a timely manner. Is aware of and strives to achieve specific goals by developing strategies and action plans at stores serviced. Creates sales events, sells in off rack displays and secure off-rack space allocated is utilized accordingly throughout service area. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Preparation and Training Ability to read, write and communicate and to perform simple arithmetic calculations required A high school (college preferred) level knowledge of several subjects is required in order to prepare reports, perform calculations, utilize a computer, keep records and/or deal effectively with other people. Basic proficiency in Microsoft Outlook, Word and Excel is necessary. Work Experience Prior business experience or experience in retail grocery or bakery sales is desirable. Requires good personality traits for dealing with other people. Analytical Ability Some analytical ability required in order to gather and interpret data in situations where the problems are somewhat complex in dealing with people.