Have you ever dreamed of joining a team that is reinventing professional skincare? Have you ever wanted to support a business from the ground up? Is it your goal in life to make a difference in people’s lives every single day? If so, you have come to the right place! Meet Glowbar.

WHO WE ARE

Glowbar is reinventing the skincare experience by delivering customized 30-minute, evidence-based treatments to target real concerns over time. All Glowbar treatments are powered by expertly trained estheticians and standardization technology, with our staff and our customers at the center of everything we do. 

CULTURE

We are a team of hardworking and passionate individuals who are dedicated to helping people take care of their skin. Our team embodies our shared core values, and we aim to create a safe and supportive environment for everyone at Glowbar. We integrate these values into our everyday practices, and are culture carriers that pride ourselves on being:

• DRIVEN. We are goal-oriented and results focused 

• OUTGOING. We are passionate about our team and clients in everything we do

• PROBLEM-SOLVING. We are scrappy problem solvers considering every option

• ENTHUSIASTIC. We are warm and lead with positivity

• SELF-AWARE. We understand our impact on others

• TRUSTWORTHY. We are dependable and depended upon. We are strongest when we work together

ROLE

We are seeking a passionate and service-oriented Studio Manager who believes in a “customer-first” mentality to be a part of our growing team! Our Studio Manager will be continuously empowered to use their customer-oriented gut to make decisions and lead their team to be culture-carriers. As long-term team members, Studio Managers are also collaborative team members, with a mind geared towards testing and learning to set a new standard for skincare.

This means that you:

• Are inspired by helping people feel confident in their own skin
• Are a born leader
• Love to develop others and see them grow
• Are a skilled interpersonal communicator
• Are a professional team player
• Have an entrepreneurial and positive spirit
• Value honesty and integrity in the workplace
• Always seek to improve personal performance
• Know how to market and bring existing and new clients coming back

Responsibilities include (but are not limited to):

Studio Leadership:

• Lead and develop the careers of a studio team, consisting of Studio Guides and Estheticians
• Maintain studio(s) to Glowbar standards, ensuring all Studio Guide and Esthetician duties are adhered to. Duties include, but are not limited to: cycle counts, inventory replenishment, and checklists
• Sustain a friendly, compassionate environment, ensuring that each client receives an extraordinary, memorable experience as they navigate through the space and our retail assortment
• Ensure studio teams are adequately supported in training
• Provide feedback to management on progress and challenges, paired with suggestions 

Studio Support:

• Track studio performance against studio goal revenues and margins
• Execute on weekly focus plans to achieve studio goal revenues
• Oversee all studio finances including: revenues, payroll, inventory costs and additional overhead costs to meet studio goal margins
• Oversee all client support conversations stemming from studios under management
• Manage retail and professional inventory via monthly ordering processes
• Participate in events onsite/offsite

WHAT YOU’LL NEED

• 4 years of hospitality management experience (i.e. fitness, restaurant, retail, hotel, salon/spa, etc.) with a proven track record of superior team management and customer service; experience opening a store/studio from the ground up a plus
• Proven track record of managing a team of 5 direct reports 
• Must love hospitality and interacting with customers
• Strong understanding of retail operations, policies and procedures
• Must have the ability to prioritize and multi-task within a fast-paced environment
• Must be a forward-thinking problem solver with a strong work ethic who has compassion for employees and clients
• Passion for beauty, skincare, learning and trying new things every day!
• Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and some early morning/midday/late evening weekday availability
• Must have a car and be willing to travel within 25 miles to other locations

WHAT YOU’LL GET:

• Competitive pay
• Paid Sick Leave available for all employees
• Vacation time (PTO) Benefits available for full time employees!
• Dependable schedules, issued a month in advance 
• Career advancement growth opportunities 
• Paid training program continuing education