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Gifthealth
Columbus, OH | Full Time
7 Months Ago
IT Specialist
Gifthealth Columbus, OH
Full Time 7 Months Ago
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Gifthealth is Hiring an IT Specialist Near Columbus, OH

About Gifthealth

Gifthealth is on a mission to bring an easier, more affordable pharmacy experience to patients and providers around the country. In less than a year, we have served thousands of patients and are expanding nationally at a rapid pace. Health is our most precious gift. And our team believes it should be a priority, not a privilege. We are Gifthealth.

About the Technology Team

At Gifthealth almost everything we do is dependent on technology in some form. As an IT Specialist at Gifthealth, you’ll make an impact by making sure our technology, both hardware and software is running smoothly for our teams. You’ll also help with other administrative tasks like assigning access to ensure our teams are able to use the tools they need.

We’re looking for someone who's a strong individual contributor, but also a valuable team player. You’re excited to learn new technologies and ways to solve problems. You’ll plan for the future and find solutions to problems before they happen.

Our teams work across several different locations. A corporate location in downtown Columbus, our pharmacy location in northwest Columbus, and remotely across the US. You’re welcome to do most of your work from home, but you’ll be expected to be on-site at our physical locations in cases where it’s required to be on-site to solve a problem.

A Few Things About You

  • Ability to document and develop support processes in collaboration with other technology teams
  • Proven help desk experience supporting various devices, such as Apple laptops, windows desktops, software, printers, etc.
  • Experience with SaaS business applications (e.g. Workday, Zendesk, Salesforce, Talkdesk)
  • Experience diagnosing basic LAN and WAN networking issues
  • Strong relationship building skills to be able to successfully work across departments
  • Thinking outside of the box and communicating suggestions and findings to technical and non-technical audiences

How You’ll Help Us Improve Healthcare

  • Provide help desk support for all Gifthealth team members
  • Respond to, record, track, and close issues in a timely manner
  • Create and update internal documentation on processes and procedures
  • Provision of macOS and Windows machines for Gifthealth team members
  • Troubleshooting hardware and software issues
  • Onboarding and offboarding team member tools
  • Automating manual tasks that slow our teams down
  • Diagnosing and resolving basic LAN and WAN networking issues
  • Going on-site to our physical locations for situations that require an on-site presence
  • Prior experience with the following tools is a plus: Okta, Slack, Google Workspace, Windows, macOS, Ubiquiti networking equipment

Our Offer to Ensure You Choose Gifthealth

  • Competitive compensation based on education, experience, and performance
  • Healthcare benefits covered by Gifthealth
  • Opportunity to advance a non-traditional pharmacy with a technology focus
  • Stock options - We want everyone at Gifthealth to be owners
  • Freedom to collaborate with a team of healthcare experts that share in the passion for improving medication accessibility and affordability

Job Summary

JOB TYPE

Full Time

POST DATE

08/20/2022

EXPIRATION DATE

10/12/2022

giftHEALTH
Remote | Full Time
$47k-67k (estimate)
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The following is the career advancement route for IT Specialist positions, which can be used as a reference in future career path planning. As an IT Specialist, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Specialist. You can explore the career advancement for an IT Specialist below and select your interested title to get hiring information.

If you are interested in becoming an IT Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Specialist job description and responsibilities

IT Specialists can also do roles of software engineers, software developers, database administrators, system analysts, computer security technicians, and network analysts, among others.

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IT Specialists offer a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.

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IT Specialists typically understand how computer hardware and software work together and understand advanced troubleshooting methods.

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An IT specialist generally provide their services for companies regarding software, hardware, and databases.

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An IT Specialist also offer support over the phone or through remote system support software.

01/19/2022: Boston, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Specialist jobs

Obtain Entry-Level Work (Timelines Vary).

02/14/2022: Omaha, NE

Pursue Vendor-Specific Certifications (Timelines Vary).

02/06/2022: Biloxi, MS

Earn a Master’s Degree (Optional, Two Years).

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Accurately diagnose problems and deliver solutions, either through knowledge or research.

01/30/2022: San Diego, CA

Consider Earning a Master’s Degree.

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Step 3: View the best colleges and universities for IT Specialist.

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