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Georgia Tech Hotel and Conference Center
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Banquet Captain
$28k-38k (estimate)
Full Time | Accommodations 4 Months Ago
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Georgia Tech Hotel and Conference Center is Hiring a Banquet Captain Near Atlanta, GA

Overview

The Banquet Captain provides leadership and direction to staff with exceptional attention to detail and guest services. Assists with the planning, organizing and execution of all banquet functions. Oversee set-up and clean-up of food service for all banquet functions. Supervises Food and Beverage service to ensure exceptional service throughout the banquet. Greets and welcomes clients in charge and anticipates all requests.

Key Duties & Responsibilities

  • Develop equipment maintenance schedules and arrange for repairs. 
  • Evaluate new products for usefulness and suitability. 
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. 
  • Check storage areas for proper supplies, organization, and cleanliness. 
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. 
  • Reviews and understands the Banquet Event Order (BEO); facilitates team setup assignments according to the BEO.
  • Ensures that tables have been set correctly and uniformly in assigned area, using clean, pressed linen (without rips, stains or tears); clean unspotted silverware; clean china with no chips or cracks; clean, unspotted glassware. Confirm that table complements (salt and pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled.
  • Learns the menu for each function served and can explain the major ingredients and preparation methods for each item to be served.
  • Is prepared to assist guest and staff at least 15 minutes prior to function start time.
  • Acknowledges and responds to all guests’ requests.
  • Keeps station neat and clean during service.
  • Continuously patrols assigned station, refilling all drinks, removing service items and condiments per established policies and procedures. 
  • Ensures guest has everything they need.
  • Set up buffet and other special food services tables/stations.
  • Break down buffet or other special food service tables and equipment.
  • Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions, as assigned, following standard policies and procedures.
  • Sets-up, tends and breaks down banquet bars, as assigned, according to standard policies and procedures.
  • Always follows cash and guest check procedures.
  • Learns and applies all procedures of proper service.
  • Assist co-workers whenever needed.
  • Remain up to date with hotel events and guests, as they affect the areas of responsibility.
  • Maintains responsible alcohol service certification.
  • Mixes and serves alcoholic and nonalcoholic drinks, to patrons during banquet events.

Coffee Break duties

  • Sets up, services, breaks down and cleans all break areas and coffee break carts.
  • Presents each break attractively and completely; keeps each break clean throughout the day.
  • Presents all breaks within the time parameters outlined on the BEO.
  • Prepare all beverages correctly and according to conference center standards.
  • Secure all beverage coolers and lockable storage at each shift’s end.
  • Assist the set-up staff if necessary.
  • Employees are responsible for knowing and abiding by all Company, hotel, and departmental policies and procedures.

Education and Experience

  • High School Graduate or General Education Degree (GED): or Work Equivalent
  • Experience in Banquet food service
  • Minimum 21 years of age to serve alcoholic beverages.
  • Must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job.
  • 2 years’ experience in Banquet food service.
  • Knowledge of various food service styles (i.e., French service, Russian service, Family Style service, Butler style service).
  • Must have good understanding of the English language.
  • Good communication skills both written and verbal.
  • Previous customer service experience
  • Basic arithmetic skills

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. 

Source: Hospitality Online

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$28k-38k (estimate)

POST DATE

11/29/2022

EXPIRATION DATE

12/28/2022

WEBSITE

gatechhotel.com

HEADQUARTERS

ATLANTA, GA

SIZE

50 - 100

FOUNDED

2003

CEO

GODFRIED AUGENBROE

REVENUE

<$5M

INDUSTRY

Accommodations

Related Companies
About Georgia Tech Hotel Conference Center

In the heart of Midtown Atlanta and in the center of bustling Technology Square, the Georgia Tech Hotel and Conference Center provides a premier meeting and event experience. With more than 21,000 square feet of flexible meeting space, 252 modern guest rooms, and incomparable service, we are ready to take your event to the next level. Smart, stylish, and synergistic, this is where sophisticated business and leisure travelers connect, inspire, and entertain.

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The job skills required for Banquet Captain include Leadership, Customer Service, Food Service, Planning, Food and Beverage Services, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Banquet Captain. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Banquet Captain. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Banquet Captain positions, which can be used as a reference in future career path planning. As a Banquet Captain, it can be promoted into senior positions as a Buffet Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Banquet Captain. You can explore the career advancement for a Banquet Captain below and select your interested title to get hiring information.

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If you are interested in becoming a Banquet Captain, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Banquet Captain for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Banquet Captain job description and responsibilities

Banquet captains also hold team meetings to provide updates on policy or service changes, and they manage any staff problems that occur, defusing situations as quickly as possible.

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Banquet captains are responsible for supervising the staff, operations, and guests of banquet experiences at restaurants, hotels, or private functions.

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Respond to Customers Banquet captains respond to customer complaints, questions, and compliments.

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The Banquet Captain manages, administers, directs, controls and supervises the friendly and efficient operation of the Banquet staff to ensure efficient, friendly and professional service.

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The Banquet Captain works to ensure the perfect execution of large dinners, receptions and events that require food and beverages.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Banquet Captain jobs

Minimum of 2 years experience as a banquet server and bartender with an established banquet facility.

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Requires a working knowledge of banquet/catering food and beverage services, policies or operations.

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The banquet captain job description requires candidates who can pay strong attention to detail.

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Be completely familiar with the menu for each banquet function, prior to service.

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This role will oversee the work of others within the banquet and catering area during specific shifts.

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Step 3: View the best colleges and universities for Banquet Captain.

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