Position Summary

We are actively recruiting for an open position of Call Center Manager, at our Affiliate, Georgia Retina.

If you wish to join a growing team with favorable benefits and perks, while contributing to a best in class organization, please apply with your resume.

This position entails remaining responsible for the overall efficiency and operation of the Call Center and it’s staff. Manage training of new staff and ongoing education of current staff members by planning and implementing educational and instructional programs for improved patient care, triage and scheduling.

HJ1

Responsibilities

ESSENTIAL FUNCTIONS:

Qualifications

EDUCATION: Bachelors or Associates degree preferred

EXPERIENCE: Minimum of two years of management or supervisory experience in a health care setting with focus on customer service, preferably 1-2 years in a call center environment.

REQUIREMENTS: Computer and typing skills. Ability to travel between office locations as needed, possibly on short notice. Must possess reliable personal transportation.

Company Benefits

Georgia Retina offers a competitive benefits package to its employees:

• Medical• Dental• Vision• 401k w/ Match• HSA/FSA• Telemedicine (100% company paid)• EAP (100% company paid)• Group Life/AD&D (100% company paid)• STD (100% company paid)• LTD (100% company paid)

• Generous PTO Package• 7.5 Paid Holidays• Flexible Scheduling• Employee Discounts and Perks

Georgia Retina is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.