At Gensler, we design for people. We leverage our global perspective and local presence to innovate at every scale. We’re not just designers. We’re tinkerers, craftspeople, visionaries, innovators and thought leaders. Fueled by passion and entrepreneurial spirit, our people bring new ideas to solve challenging problems. Whether you’re into sketching new ideas, hacking a building or growing client relationships in global markets, there’s something here for everyone. Our depth of expertise spans disciplines—from workplace and mixed use to education, hospitality, cultural institutions, digital tech, and more. Whether we’re dreaming into a future learning environment, planning a new urban district or designing a super tall building, we strive to make the everyday places people occupy more inspiring, more resilient and more impactful. Your Role As a Summer IT Intern in Gensler's Washington, D.C. office, you will join our creative studio environment for a full-time, paid internship opportunity. This is a full-time program running from June 6 through August 11, 2023. You must be available for the entire duration of the program. What You Will Do Work as a member of our help desk team and provide general technology support for end-users Troubleshoot and support our workstations, laptops, printers, plotters, video conferencing units and other peripherals Maintain and support administrative, graphics and CAD applications in mixed Windows and Macintosh environments Perform workstation and telephone additions/moves/changes Support documentation, system backup and recovery and application upgrades Your Qualifications You have completed your first year and are working towards a Bachelor’s degree in the Information Technology or related field Proven troubleshooting skills in a fast-paced environment Excellent communication skills (verbal and written) Ability to disconnect, lift and move PC's and Monitors (50 lbs) to new workstations Knowledge of basic desktop troubleshooting, including Windows 10 and Mac OS Your Additional Characteristics Resourceful and self-motivated Enthusiastic team player Demonstrated leadership in their school and/or community Ability to produce timely deliverables and manage multiple/shifting priorities Ability to work independently, navigate and maintain productivity in a matrix environment How to Apply Submit an online application including a resume and cover letter in PDF form. Gensler is a global architecture, design, and planning firm with 52 locations across Asia, Europe, Australia, the Middle East, and the Americas. Founded in 1965, the firm serves more than 3,500 active clients in virtually every industry. Gensler designers strive to make the places people live, work, and play more inspiring, more resilient, and more impactful. NOTICE TO APPLICANTS Gensler celebrates diversity and our commitment to creating an inclusive environment for our colleagues. We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law. You may view our Pay Transparency Statement, your EEO rights under the law, and EEO is the law supplemental information. Gensler shares the right to work and participates in the E-Verify program in certain locations, as required by law. Gensler endeavors to make gensler.com/careers accessible to all applicants. If you need assistance or an accommodation due to a disability, you may contact us. Regarding Gensler’s approach to recruiting new talent, we will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with Gensler to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing Gensler should email info@gensler.com.