Become part of the Genova family! Genova Delicatessen is looking for a Store Manager who is personable, energetic, and attentive to our loyal customers by ensuring that Genova family experience our customers have expected with over 90 years serving Walnut Creek and the surrounding neighborhoods. Add something here about EE’s as well. 

Responsibilities:

Genova Store Managers are responsible for overseeing, managing and maximizing the entire business operations of an assigned Genova. The Store Manager is responsible for the efficient and profitable operations of the store, including all departments and department-related activities – ensuring cleanliness, inventory management, and safety. The Store Manager is also accountable for profits and losses, hiring and termination of employees, disciplinary actions, team member training and development, inventory, sales promotion execution and merchandising. Responsibilities also include managing staff issues, customer complaints, community relations, compliance with store policies and other administrative duties like payroll.

Requirements:

• Must have 1-3 years retail, sales, and/or hospitality and service management.
• Be dependable and reliable, having the ability to work a flexible schedule that changes as the business changes; including nights, weekends and holidays as well as having flexibility with store assignments.
• Have strong written and verbal communication skills, the ability to give direction, while participating in a team environment.
• Have and show an outgoing and friendly behavior along with a positive attitude and the ability to interact with our customers and employees in an engaging and constructive manner.
• Be able to manage department staff to include: interviewing, hiring, training and development, delivering on-time performance appraisals, providing feedback, scheduling, counseling and terminating.
• Possess a proven leadership ability to build, motivate and maintain staff, while possessing a working knowledge of personnel reports, margin reports, weekly sales numbers and financial goals.
• Have the ability to deal with emergencies, crises, and any problems which crop up during the day in the store, writing reports for accidents or other incidents such as when employees or customers are hurt within the store or in the parking lot and processes according to company procedures.
• Have a strong focus on detail, analytical and problem solving skills. Be able to coordinate sales promotion activities and prepare/supervise preparation of merchandise displays and advertising copy.
• Have a strong focus on food safety and sanitation, ensuring all food sold in the store is fresh. The Store Manager is responsible for ensuring dates on merchandise such as dairy products, meats, or baked goods are checked and expired food pulled off the shelves on a regular basis.
• Have and maintain Food Safety certification. Must also ensure that all federal, state, and company regulations and standards for all labor, health, safety and sanitation issues in order to maintain a safe and clean work environment for employees and customers to ensure compliance with all OSHA requirements, other governmental regulations and company standards.
• Have strong organization and planning skills; able to prioritize and handle multiple tasks.
• Have the ability to lift moderately heavy loads up to 35 lbs., the ability to bend, reach, kneel, squat and stand for long periods of time.
• Ability to work effectively in a team
• Previous experience in deli services a plus! 
• Knowledge of traditional Italian food and culture a plus!

Hourly pay based on experience.

Benefits include:

Employee Discounts

Health Insurance

Vacation/Sick Time

Retirement Benefits and more!

Company Introduction

Genova Delicatessen is a classic Italian delicatessen with two stores located in Walnut Creek, California. We offer the absolute best in catering services and have our own factory where we create authentic Italian entrees, raviolis, sauces, pastas, and delicacies to sell in finer retailers throughout Northern California.
Homemade and kitchen fresh, Genova Delicatessen evokes the true quality of traditional Italian food. Our recipes (and our family) come from beautiful Genova, a small port city in Northern Italy. Since we established the first Genova Delicatessen in Oakland, California in 1926, our delis have been famous for our fresh bread, specialty cheeses, and the best cuts of meat, and specialty groceries. We support and source locally whenever possible, and don’t use preservatives in any of our products. Everything we make and serve is FDA approved.