Who We Are:

Since its inception more than 60 years ago, General Vision Services (TM) has been proudly serving more than 3 million members of unions, HMOs and corporations. GVS continues to be a leading Eyecare Benefits Administrator and Preferred Provider Organization (PPO) provider of eyecare plans nationally.

Who You Are:

We are seeking to fill a position in the Customer Advocacy Department. The successful candidate will be required to fulfill the essential duties and have the required qualifications and skills in order to be considered for the position.

What You'll Do:

• Answer calls timely and professionally in a Healthcare Call Center
• Schedule appointment for customers/clients
• Respond to customer inquiries
• Handle and resolve customer complaints
• Produce weekly reports
• Other tasks as assigned by Manager

What You Bring:

• College Degree Preferred
• Optical experience and/or insurance knowledge a plus
• Strong written and verbal communication
• Strong time management and organizational skills
• Strong typing skills
• Ability to actively listen
• Self-starter, multi-tasker with strong attention to detail required
• Proficient in Microsoft Word and Excel

What We Offer:

• • Health Insurance
  • Dental Plans
  • Vision Plans
  • PTO
  • Paid holidays
  • MORE!

Effective 09/17/2023 NYC passed a Pay Transparency Law which requires NYC based hiring to include a compensation range on each job posting. This compensation range is presented in good faith for candidates that are hired in these roles will be presented a salary within the range stated on the job posting:

Salary: $18 per hour. 

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