Job Description
This is a Hybrid position within our IT Organization. The role will allow employees to work remotely, but will also require onsite work based on business needs. The selected candidate will be expected to live a commutable distance to the innovation center they are selected for. Relocation may be provided as needed.
About GM
We're dedicated to achieving our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for people who are passionate about helping us create safer, better and more sustainable solutions for personal mobility. Our bold vision won't happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future.
Why Work for Us
Our culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. Our locations feature a variety of work environments, including open work spaces and virtual connection platforms to inspire productivity and flexible collaboration. And we are proud to support our employees volunteer interests, and make it a priority to join together in efforts that give back to our communities
About the Role
In this Operations role, you will be responsible for ensuring that GM applications are functioning properly. The applications that you will be responsible for are the heart and soul of the GM assembly sites. These applications are responsible for the management and flow of vehicles through the site. You will perform this job using Linux and Windows operating systems. The role is to maintain, troubleshoot, repair and document the application processes. In addition to resolving issues, you will work with the business partners and innovation teams to implement solutions to customer requests. You will also have the opportunity to use your leadership skills as an application owner.
Additional Job Description
Core Responsibilities

• Support GM applications used in the assembly and propulsion sites
• Utilize your experience and problem solving capabilities to delight our customers by quickly resolving issues and meeting agreed upon SLAs
• Design and implement configuration changes requested by the customer to support their business
• Oversee end to end availability of all application and infrastructure components
• Support the business during critical periods and non-traditional working hours (production issue resolution, code deployments and patch release support)
• Collaborate with other IT teams to perform root cause analysis for production errors
• Design procedures for system troubleshooting and maintenance
• Develop strong and productive relationships with business partners, colleagues and management
• Ensure all activities are managed per company IT methodology and processes
• Strong troubleshooting skills
• The position will require remote support of GM Manufacturing sites
• The supported application is used to provide production critical information regarding plant floor operations
• After an acclimation period, the position will become a part of a rotation of 24x7 on-call team
• Demonstrate GM's winning behaviors: Think Customer, Innovate Now, Look Ahead, One Team, Be Bold, It's on Me, Win with Integrity, and Be Inclusive

Minimum Qualifications

• Bachelor's degree in Computer Science or related field preferred
• 5 years' experience in technical IT function
• 5 years' experience with Linux and/or Windows Operating Systems
• Experience with Oracle and/or SQL Databases
• Knowledge of Containers (Docker) and Container Orchestration (Kubernetes), manufacturing software
• Strong analytical ability, attention to detail, and focus on data integrity and accuracy
• Strong oral and written communication skills
• Ability to multi-task in a fast-paced environment while prioritizing work items appropriately

Preferred Qualifications

• Experience using a third-party application software called Cimplicity

This role is open to candidates in Austin, TX or Warren, Michigan.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:

• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us atCareers.Accommodations@GM.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.