2 Help Desk Technician II Jobs in Shaw, SC
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General Dynamics Information Technology is Hiring a Help Desk Technician II Near Shaw, SC
Help Desk Technician II
Transform technology into opportunity as a Help Desk Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Help Desk Technician II you will help ensure today is safe and tomorrow is smarter. Our work depends on Help Desk Technician II joining our team to support all aspects of the USARCENT Help Desk operations located at Patton Hall.
HOW A HELP DESK TECHNICIAN II WILL MAKE AN IMPACT
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● Must be able to communicate clearly and provide courteous customer service.
● Receive trouble requests via walk-ups, calls, or through email and enter requests into a trouble ticket tracking system● Provide 24/7 Help desk support
● Provide technical managerial support for the Defense Enterprise Provisioning online (DEPO) enterprise email support for users NIPRNET and SIPRNET accounts.
● Will perform duties as a Trusted Agent for issuing SIPRNET PKI tokens.
WHAT YOU’LL NEED TO SUCCEED:
● Education: High School Diploma/GED
● Required Experience: 1 years of related experience
● Required Technical Skills: Ability to troubleshoot Windows computers
● Security Clearance Level: Secret Clearance
● Required Skills and Abilities: Must be certified in CompTIA A CE, Network CE or Security CE
● Preferred Skills: Knowledge of workstations, docking stations, printers, zero client hardware, VoIP/VoSIP telephones
● Location: Shaw AFB, SC
● US Citizenship Required
GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays
Job Summary
Full Time
IT Outsourcing & Consulting
$47k-59k (estimate)
04/25/2023
11/09/2023
gdit.com
PORTSMOUTH, VA
15,000 - 50,000
1952
Private
MICHAEL JASKOWIAK
$500M - $1B
IT Outsourcing & Consulting
Related Companies
About General Dynamics Information Technology
General Dynamics provides network systems integration, training and simulation services for defense, health and commercial sectors.
The job skills required for Help Desk Technician II include Troubleshooting, Help Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technician II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technician II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Technician II positions, which can be used as a reference in future career path planning. As a Help Desk Technician II, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician II. You can explore the career advancement for a Help Desk Technician II below and select your interested title to get hiring information.
