Company Description

At Crowton Dental, we want to make you smile with great service and dental treatment. We have experienced hygienists who use gentle, efficient cleaning techniques and our highly trained assistants provide exceptional care whether you require a simple filling or a more complex dental surgery. Crowton Dental introduces the latest technology in restorative dentistry for treatment that is easier and more convenient for you. Using CEREC same-day crowns, we scan, design, and mill beautiful restorations right in our office. There is no longer a need for two appointments or a temporary crown. You walk out the same day with a strong, durable, cosmetically pleasing crown in place. Your teeth, your health, and your appearance are our top priorities. Our team will strive to understand your needs and surpass your expectations.

To learn more about our office, check out our website here: www.crowtondentistry.com

Job Description

Job Description: 

Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: 

• Work Life Balance

• 3 weeks PTO & 8 Paid Holidays 

• Paid Parental Leave 

• Medical/Vision/Dental Benefits 

• 401k Match 

• Professional Growth and Career Advancement Opportunities 

Key Responsibilities 

• Build and maintain productive schedules for our doctors and hygienists 

• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients 

• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing 

• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment

• Assist patients with understanding their treatment plan and increase dental case acceptance

• Maintain patient records with strong attention to detail and adherence to HIPAA Privacy Practices 

• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary 

Qualifications

• Customer service experience 

• Dental office experienced (preferred) 

Additional Information

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

This is a clinical working environment where potential exposure to hazardous waste and blood-borne pathogens is possible. Requires prolonged periods of standing, leaning, and bending. Must be able to lift 15 pounds at times.