Associate Site Reliability Engineer Team

Spark is the Gearbox Software team behind SHiFT, our online services platform that serves millions of users every month across multiple gaming franchises. SHiFT is our one-stop-shop gaming services platform responsible for dozens of features gamers around the world depend on every day, from cross-play to friend presence, citizen science,dedicated server hosting, matchmaking, and much more.Sparkis passionate about delivering features for our gaming partners that are relevant, dependable, and secure. We take pride in the stability of our platform and are always looking for ways to take that stability to new levels. Our team is agile with a commitment to seeing features go from desktop to production in minutes, not days.

Position

To further drive our vision of premier stability and rapid feature delivery, we are looking for an Associate Site Reliability Engineer to join our team. As an SRE on Spark, you will participate in the design and implementation of flexible cloud architectures with an automation-first emphasis. You will be challenged along the way to adopt the shared mentality that observability is everything and push for that philosophy to be actualized throughout the platform. As an SRE you will be comfortable with integrating multiple technologies together to form a single, coherent view of platform health using both high-level and scripting languages.

Typical Day

Tl;dr: You will bedeeplyimmersed inAWSandTerraform; plenty ofGoand/orPythondevelopment is sprinkled in as well.

Your days will be filled with building solutions to technical challenges in observability and availability of our SHiFT online services. You will evangelize for and be obsessed with user experience as it relates to the services you support. You will help manage and orchestrate each of these by leaning heavily on technologies likeTerraform,Docker,Bash, PythonandGo. On any given day, you should expect to spend at least 75% of your time actively engineering solutions; the rest will be a mixture of reviewing code from your colleagues, defining SLIs and SLOs, participating in design meetings, documentation, and self-development.

This position will eventually require you to carry a company-paid mobile device and participate in 24/7 on-call rotations alongside your engineering colleagues. Don't worry though, our on-call experience doesn't suck.

Core Responsibilities:

• Engineer new solutions for observability integration, using both high-level and scripting languages as your primary tool
• Design and deploy new service architectures to the cloud via infrastructure as code pipelines
• Participate in discussions that define appropriate SLIs and SLOs of services
• Participate in the design and engineering of best practices for ensuring the observability and reliability
• Participate in after-hours on-call support rotations

Distinctives (what sets you apart):

• Passionate about learning new things
• Activelistener with an ability to articulate your ideas and questions with clarity

Must Have (the non-negotiable parts):

• Able to demonstrate a firm understanding of and experience with containers and infrastructure as code, preferably Docker and Terraform.
• Comfortable in and excited about writing software using both high-level and scripting languages, preferably Go and Python.
• An understanding of observability stacks (monitoring, alerting, structured logging, APM, etc.)
• An understanding of CI/CD pipelines, preferably in git/GitLab
• An understanding of RESTful and Websocket based APIs
• An understanding that clouds are not just for rain

Should Have (some wiggle room):

• Hands-on experience developing and maintaining CI/CD pipelines, preferably in git/GitLab
• Hands-on experience implementing RESTful and/or Websocket based APIs
• Hands-on experience in a wide variety of AWS technologies, preferably in both the console and the awscli.
• Bachelor's degree in computer science, related field, or equivalent training and professional experience

Now you're just showing off:

• Any verifiable cloud or security credential (AWS Architect/DevOps/etc., isc2, AWS security specialist, ethical hacking, security , etc.)
• Familiarity with OpenTelemetry / OpenSLO
• Familiarity with Datadog / Honeycomb
• Familiarity with Atlassian products (OpsGenie, JIRA, Confluence)
• Experience working with developers in an agile environment
• Experience in the games industry
• Knowledge about Gearbox-owned IPs

Gearbox Entertainment believes that all team members should be able to enjoy a work environment free from all forms of discrimination and harassment. We are committed to reflecting the diversity of the world we strive to entertain. As an Equal Opportunity Employer, we provide fair and equal treatment to all team members and applicants. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy or maternity, veteran status, or any other status protected by applicable national, federal, state or local law.