1 Telephone Operator Job in Fort Myers, FL
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Gastro Health is Hiring a Telephone Operator Near Fort Myers, FL
Do you love to care for patients in a warm and welcoming environment?
Gastro Health is currently looking for an enthusiastic full-time Telephone Operator to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours – and we enjoy 7 paid holidays per year plus paid time off.
Our Telephone Operators interact with patients daily, and they provide valuable customer service to our patients by scheduling, rescheduling, confirming, and canceling appointments. Our Gastro Health family can go home at the end of the day knowing they made a positive difference in our patients’ lives.
Here are some of the duties you will be responsible for:
- Provide support for the physician and/or care center providers to assist them on schedule and advised appointment changes
- Provide various duties, including answering incoming calls and routing them to the appropriate personnel; take complete message and send task as necessary.
- Schedule, confirm and cancel office appointments.
- Pick up voicemail messages on a daily basis, every hour.
- Coordinate all aspects of hospital consults, reschedules, and maintain coverage to reflect correct information for the day.
- Support the care center in areas to include assisting with record request, managing the fax inbox and scanning records.
- Will cross train with the Front Desk to help provide coverage as directed by the manager.
Minimum Requirements
- High school diploma or GED equivalent
- 1 years experience in a medical setting preferred
- Medical terminology knowledge required
- Bilingual (English/Spanish) preferred
Gastro Health is the largest gastroenterology multi-specialty group in the country. We are over 300 physicians strong with over 100 locations throughout the nation, including Florida, Alabama, Ohio, Maryland, Washington, Virginia, and Massachusetts. We employ the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. Gastro Health is always looking for talented individuals who share our mission to provide outstanding medical care and an exceptional healthcare experience.
We offer a comprehensive benefits package to our eligible employees, which includes: Cigna healthcare, dental, vision, life insurance, 401k, profit-sharing, short & long-term disability, HSA, FSA, and PTO plus 7 paid holidays.
Plus:
- This position offers a great work/life balance! No weekends or evenings -- Monday thru Friday
- We are growing rapidly and support internal advancement
- We offer competitive compensation
Benefits:
- 401(k) retirement plans
- Profit-Sharing
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Disability insurance
- Pet insurance
COVID-19 considerations:
Temperature checks at check-in, mask worn while on-premise, and hand sanitizing stations throughout the building.
ADD PHOTO HERE
Interested in learning more? Meet our Staff
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
Job Summary
Full Time
Ambulatory Healthcare Services
$86k-115k (estimate)
07/22/2022
01/09/2023
gastrohealth.com
NORTH MIAMI BEACH, FL
1,000 - 3,000
2006
Private
MARC CARP
$50M - $200M
Ambulatory Healthcare Services
Related Companies
About Gastro Health
Gastro Health is a Florida-based healthcare organization that provides gastrointestinal care, nutrition therapy, preventive care and related services for individuals.
The job skills required for Telephone Operator include Customer Service, Life Insurance, Scheduling, Pediatric, etc. Having related job skills and expertise will give you an advantage when applying to be a Telephone Operator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Telephone Operator. Select any job title you are interested in and start to search job requirements.
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A telephone operator typically performs tasks that cannot easily be automated.
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Collect calls normally require the assistance of a trained telephone operator.
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Most of the time, an operator can give both an address and telephone number for both new and established listings.
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On a daily basis, Telephone Operators perform clerical duties such as typing, proofreading, and sorting mail.
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May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
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Switchboard operators are becoming less and less common as most companies have their communications handled by automated systems.
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Phone operators are essentially customer service personnel, and need to have a certain set of skills.
03/03/2022: Fort Wayne, IN
Each telephone was wired to a telephone exchange established for a town or area.
04/16/2022: Mobile, AL
At the turn of the 21st century, the oldest parts of the telephone network still use analog technology for the last mile to the end user.
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Several large private telephone networks are not linked to the PSTN, usually for military purposes.
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