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Gannett | USA TODAY NETWORK
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Client Success Manager
Full Time 7 Months Ago
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Gannett | USA TODAY NETWORK is Hiring a Client Success Manager Near Tucson, AZ

The role at Tucson Media Partners requires a highly personable, intelligent individual with the ability to lead digitally focused sales efforts while maintaining an energetic, strategic, and entrepreneurial spirit. As a Client Solutions Manager, you will work with clients in the Southern Arizona region. You will have the opportunity to work from home as well as occasionally from one of our two market locations. As a Tucson Media Partners Client Solutions Manager, you’ll partner with clients to provide a broad set of solutions to include: Build Their Presence: Website, SEO, Local Listings, Reputation & Social Media, and Print. Drive Awareness & Leads: Search Engine Marketing, Social, Display, Video, and Mobile Advertising Grow Audience and Connect: Brand Content Solutions, Social Media Marketing Manage Leads and Customers: Lead Alert, Engagement, Tracking Tools and Data Mining Expertise Know What Works: Reporting, Mobile Tools, Insight Solutions We are dedicated to helping our clients grow based on their unique needs. When they win, we win! Be equipped with the region’s best marketing services and solutions, empowering you to deliver unparalleled results to your customers Develop partnerships with large local businesses and assist them in reaching their goals through integrated marketing plans and comprehensive media solutions Help businesses maximize their online presence with a custom approach to digital marketing Network and be actively participating in local business events with local Chambers of Commerce What you need to do to be successful in this role: Pursue, close new business and revenue streams Retain, manage, and grow clients in the ever-changing digital landscape Work within a team to manage the client relationship and retain and build account revenue You will identify and understand market potential, develop, and execute sales strategies across multiple platforms, including digital, mobile, targeted niche publications and the core newspaper Articulate and present our suite of products to business decision makers Communicate with customers proactively via phone, email and in person Conduct face-to-face customer meetings, presentations, proposals, and demonstrations Manage a specified sales pipeline and develop a strategy for long-term sustained success Conduct client check-ins, upsell/cross-sell accounts, and address client market share concerns Utilize CRM (Salesforce) effectively and efficiently recording sales activity Requirements: Experience in a high acquisition, consultative, B2B sales role Aptitude or acumen for Digital Marketing Bachelor’s degree preferred, or equivalent practical experience Passionate solution-seeker Competitive nature and a winning team spirit Problem solver who thrives on challenges and can simplify the complex Excellent communication and presentation skills Willingness to continuously learn, try new things, and adapt to change Proficient in MS Office Suite including Excel, Word, Power Point and Outlook This role requires a valid driver license, reliable transportation, and the minimum liability insurance required by law Here's what we have to offer: We offer a competitive salary and career growth opportunities. We also offer you a comprehensive benefits package which includes medical, dental, vision, life insurance, short-term disability, long-term disability, Paid Time Off, Company Paid Holidays, employee discount program and domestic partner benefits. Company 401K. About us: The Arizona Daily Star in Tucson, Arizona is the only local newspaper covering local breaking news. It has a tradition of serving the residents of Southern Arizona for over a century. As the home of the University of Arizona, Tucson also is rich in cultural diversity and a commitment to educational excellence.#LI-SM1gan.sales

Job Summary

JOB TYPE

Full Time

POST DATE

09/23/2022

EXPIRATION DATE

10/31/2022

WEBSITE

gannett.com

HEADQUARTERS

Mclean, TX

SIZE

>50,000

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Gannett | USA TODAY NETWORK
Full Time
$91k-123k (estimate)
7 Days Ago
Gannett | USA TODAY NETWORK
Full Time
$101k-137k (estimate)
1 Week Ago

The following is the career advancement route for Client Success Manager positions, which can be used as a reference in future career path planning. As a Client Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Success Manager. You can explore the career advancement for a Client Success Manager below and select your interested title to get hiring information.

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Guidant Financial
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$62k-76k (estimate)
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If you are interested in becoming a Client Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Success Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Success Manager job description and responsibilities

Customer Success Managers are responsible for creating loyal customers who come back again and again.

02/14/2022: Twin Falls, ID

Build meaningful relationships with each client to truly understand their challenges, and create custom solutions to meet their unique needs.

02/23/2022: Bradenton, FL

Provides on-boarding training, support, and compliance expertise to ensure assigned clients understand and comply with applicable standards and laws for mobile marketing / engagement.

02/18/2022: Vincennes, IN

Manage the renewal process, develop long-term relationships with customers and operate as a client advocate.

03/04/2022: Saint Paul, MN

Provide updates & training to existing clients on any new features that are rolled out.

01/06/2022: Shreveport, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Success Manager jobs

A Customer Success Manager seeks to develop a positive customer experience and fosters relationships and support brand loyalty.

03/04/2022: Port Arthur, TX

Customer success managers should keep a track of the customer’s product expiration dates and take follow-ups to renew their contracts.

02/01/2022: San Bernardino, CA

The CSM may work with clients to understand their desired outcomes from their Thrive services and sets personalized benchmarks for success.

02/25/2022: Orlando, FL

The Client Success Manager must seeks to develop a positive customer experience, fosters relationships and support brand loyalty.

01/03/2022: Schenectady, NY

Must understand client needs and offer solutions and support.

01/03/2022: Albany, NY

Step 3: View the best colleges and universities for Client Success Manager.

Butler University
Carroll College
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Providence College
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