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GameStop Inc.
Arnold, CA | Part Time
$35k-44k (estimate)
2 Months Ago
Keyholder
GameStop Inc. Arnold, CA
$35k-44k (estimate)
Part Time | Retail 2 Months Ago
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GameStop Inc. is Hiring a Keyholder Near Arnold, CA

Under general supervision, the Assistant Store Leader supports the Store Leader in all facets of store operations, which includes providing and developing a solution selling culture through creating unique and complete selling solutions for every guest. The principal business outcome for this position is to ensure that a selling culture is consistently modeled and maintained using elements of GameStop's buy, sell, trade, and reservation business model, The Circle of Life, by providing outstanding guest service experiences. This includes assisting with product selection, purchases, returns and answering questions while ensuring the store is clean, well-organized, properly merchandised at all times. This position supervises Guest Advisors and Senior Guest Advisors in the absence of the Store Leader. Assistant store leaders model behaviors and actions that are needed to ensure every guest has an experience in the store which reflects our top notch guest service.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

  • Provide best in class guest service: promptly and personally greet guests, respond to guest concerns and complaints quickly, effectively and courteously; align guest needs with GameStop product and benefit solutions, and recommend additional items as appropriate, applies all selling behaviors during every transaction, and ensure every guest is thanked for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store to engage them.
  • Process guest purchases/return transactions via Point‐of‐Sale computer system via PC keyboard, including making accurate change, placing merchandise in a bag, and removing receipt from the printer to give to guest, ensuring the guest receives exceptional service throughout the interaction
  • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously and professionally, using the phone greeting provided by GameStop which reflects our commitment to top notch guest service
  • Promote GameStop’s unique guest benefits, some examples are: new title reservations program, and Power Up Rewards guest loyalty program
  • Assist with supervising staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided
  • Provide timely and appropriate feedback to the Store Leader concerning staff performance and address as directed, ensuring everyone is aligned with the store leaders guest service expectations
  • Assist the Store Leader with training store associates in all aspects of their job responsibilities, including company/store policies procedures, guest service expectations and guidelines

In partnership with the Store Leader, conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.

  • Assist store team in meeting and exceeding sales, profit and shrink goals; accomplish administrative and operational duties set by Store Leader
  • Count, balance and reconcile daily business transaction totals correctly and accurately in the point‐of‐sale (POS) system; ensure that Game Planner and all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily per established guidelines
  • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Leader/District Leader
  • Adhere to all loss prevention guidelines, including but not limited to, visually inspect associates' and leaders' packages and/or belongings
  • Ensure all store fixtures and equipment is in proper working order, keeping in mind the guest experience at all times
  • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists
  • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations
  • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up‐to‐ date

Job Type: Part-time

Pay: $16.00 - $18.75 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Weekly day range:

  • Weekend availability

Ability to commute/relocate:

  • Sonora, CA 95370: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location

Job Summary

JOB TYPE

Part Time

INDUSTRY

Retail

SALARY

$35k-44k (estimate)

POST DATE

01/14/2023

EXPIRATION DATE

02/11/2023

WEBSITE

gamestop.com

HEADQUARTERS

GRAPEVINE, TX

SIZE

7,500 - 15,000

FOUNDED

1996

TYPE

Public

CEO

GEORGE E SHERMAN

REVENUE

$5B - $10B

INDUSTRY

Retail

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About GameStop

Gamestop is a Texas-based online retailer that sells gaming consoles, headphones and smart home automation equipment.

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The job skills required for Keyholder include Customer Service, Loss Prevention, Store Operations, Commitment, Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Keyholder. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Keyholder. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Keyholder, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Keyholder for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Keyholder job description and responsibilities

Being a Retail Third Keyholder full time must be able to take charge of the store when necessary.

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Keyholders make sure the store remains organized and tidy and ensure the alarm systems are working properly.

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Keyholders may use their customer service skills to respond to customer calls and concerns, help them complete orders and returns, handle cash, and assist cashiers during high traffic periods.

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Because keyholders are responsible for opening and closing their place of work, they always need to come to work on time to make sure other employees can start completing their duties as scheduled.

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Keyholders typically are responsible for opening and closing their store successfully.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Keyholder jobs

A key can be relinquished by the keyholder or withdrawn by the Committee at any time.

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Once either criteria has been met, a member can be nominated to become a keyholder by recommendation from a current keyholder, and endorsement by at least two others, all three of whom have should have held keys for a year or more.

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Prospective keyholders will have seen and be willing to be responsible for the keyholder responsibilities before being authorised to be a keyholder.

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There will be a review of keyholders annually at a directors’ meeting, and at other times as required .

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Keyholders lead from the front by modeling excellent customer service to their employees.

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Step 3: View the best colleges and universities for Keyholder.

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