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**Clegg's Careers**
We're Looking for More Heroes at Clegg's Pest Control **Pest Control Service Manager**
**Location: Smithfield, NC**
**About this Position / Job Responsibilities:**
* SERVICE MANAGER facilitates smooth day-to-day operations of the Pest & Termite departments.
* Hire, train, develop and evaluate the staff.
* Acts as liaison among customers, administrative staff, Field Technicians and Company Management.
* Review customer complaints and cancellations with Technicians and Branch Manager.
* Call all customer complaints and review cancellations on a daily basis.
* Daily check-in/Check-out: Review of each technicians previous day, and ensuring they are equipped (knowledge/skill/time) for the new day.
* Consistently oversee required training and ensure accountability with all staff.
* Oversee and assure that productions goals are met.
* Conduct Quarterly evaluations and review with Technicians.
* Conduct vehicle inspections on each pay period during the month.
* Oversee vehicle maintenance and address any vehicle and equipment problems found.
* Provide scheduling coordination with Technicians production report to better manage routes to effectively meet the goals set by the company.
* Monitoring and ordering of inventory.
* Review all driver incidents reports with drivers and provide coaching when necessary.
* Assist Branch Manager is developing strategies to enhance both customer and employee retention.
* Hold monthly meetings to maintain consistency with office, leads, sales and tech staff to ensure all company standards are being reviewed and complied with.
* Visit customers as requested.
* Perform other duties as assigned.
**Experience & requirements:**
* MUST have N.C. Pest Control Certification to be considered for this position
* MUST have prior Pest Control and/or Termite industry experience, including knowledge of local, State and Federal regulatory requirements that apply to the industry.
**Benefits:**
* Medical, Dental and Vision
* Company paid Life Insurance
* Paid vacation, holidays and sick days
* Short & Long Term Disability
* 401(k) Retirement Plan with company matching funds
* Direct Deposit
**Job Responsibilities will vary depending on site location and needs for that branch office.**
Full Time
$96k-124k (estimate)
05/03/2024
05/16/2024