G&W Equipment, Inc., is a family owned and operated provider of the sales and service of Materials Handling and Aerial Equipment to a variety of industries throughout Carolinas and Georgia. G&W Equipment is the authorized distributor of CAT® Lift Trucks, Mitsubishi and Jungheinrich Forklifts. To learn more, visit our website at www.gwequip.com and by watching our video - We Are G&W!

As one of our Parts Coordinators at G&W Equipment, you will be the point of contact for internal and external customers on all their Parts needs in the area supported by our Raleigh, NC branch.

• Source, process and receive orders by email, telephone or personally from customers or employees
• Receives orders and reviews for accuracy and completeness (i.e. price, quantity and item #)
• Verifies stock availability and processes orders

• Receive parts inventory and assist in managing G&W parts inventory levels.

• Assist in maintaining parts department organization and cleanliness
• Informs customer or employees of price, shipping date, anticipated delays, etc
• Confirms with OEM parts supplier, sales staff, freight companies that orders have been shipped and expedited when applicable

Requirements

• Skills Required
• Minimum of 2 years’ experience working in parts administration in the material handling industry required
• Self-starter who can work independently or with a team of like associates
• Excellent communication skills
• Strong organizations and customer service skills
• Ability to understand the technical side of lift trucks and/or aerial equipment
• Able to process paperwork associated with parts/service
• Able to effectively manage time