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Fusion BPO Services is looking for a Customer Service Representative for one of our Healthcare accounts.
The customer service representative will provide live support to cardholders to answer questions and provide needed services answering cardholder customer service inquiries on their payment card and benefit accounts. These inquiries will include but not be limited to transaction history, card status, balance inquiries, etc. The customer service representative will take appropriate actions on accounts to assist cardholders.
Benefits: 401(k), Dental insurance, Disability insurance, Employee discount, Flexible schedule, Flexible spending account, Health insurance, Life insurance, Paid time off, Paid training, Vision insurance
* Training Mon to Fri
*Bi-Weekly Pay with Direct Deposit
* One location
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Ability to commute/relocate:
Work Location: In person
200 - 500
$50M - $200M
The job skills required for Call Center Customer Service Representative include Customer Service, Call center, Planning, BPO, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Customer Service Representative positions, which can be used as a reference in future career path planning. As a Call Center Customer Service Representative, it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Customer Service Representative. You can explore the career advancement for a Call Center Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Customer Service Representative for your reference.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
02/26/2022: Pierre, SD
They speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions.
04/02/2022: Lima, OH
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
01/07/2022: Saginaw, MI
Good call center agents often stand out from the crowd by being able to tailor the experience to specific customers.
04/02/2022: Topeka, KS
Mental health techs must be flexible, adaptable, and able to think quickly.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Customer Service Representative jobs
Mental disorders also affect children, the elderly and are a major problem for the homeless population.
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Mental health technicians are at the forefront of a rewarding field.
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Some states require licensing for mental health technicians, so check with state requirements before choosing an educational program.
01/25/2022: Durham, NC
They may also be called psychiatric techs, mental health aides, or psychiatric aides.
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Ability to meet established customer service requirements.
02/09/2022: Rock Island, IL
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