You haven't searched anything yet.
Description
At Fresno First Bank, we truly believe that our people are our greatest asset – and we treat them as such. We offer exciting and interesting opportunities for dedicated, hard-working professionals. If you share our values and passion for providing clients with opportunities to achieve their aspirations and personal success- apply today!
Our Values:
Teamwork: We collaborate, hold each other accountable, and win together.
Relationships: We are trustworthy, transparent, and respectful.
Authentic: We are humble, vulnerable, and we speak up.
Commitment: We are owners...Be hungry, responsive, and have a sense of urgency.
Employment with Fresno First Bank will allow you to earn competitively, grow professionally and enjoy a collaborative and compassionate culture that rewards good ideas, good work, and initiative.
The position of Customer Support Specialist is responsible for supporting the branch operational and customer support activities in a central Customer Service Team. Opens all new accounts for RM’s and BDO’s; assists customers over the phone with their banking needs; recommends appropriate Bank products and services, performs branch clerical duties; maintains expert knowledge of bank products and services; positively represents the Bank by maintaining good customer relations and referring customers to appropriate staff for new services.
Essential Duties:
Requirements
Full Time
Banking
$35k-43k (estimate)
07/01/2022
03/09/2023
fresnofirstbank.com
FRESNO, CA
25 - 50
2005
RICHARD WHITSELL
$10M - $50M
Banking
Fresno First Bank is dedicated to the banking needs of businesses, professionals, and successful individuals throughout Central California. We believe businesses and individuals want the "hands-on, know your customer" approach. It is our mission to provide a full range of banking services differentiated by an ability to tailor and adjust services quickly to meet needs and opportunities unique to this area. Achieving that mission is assured because every employee at Fresno First Bank has an ownership stake in the bank. Each has the courage, passion and commitment to create business banking rela...tionships which define a new level of service by recognizing that YOU'RE A PERSON FIRST. We know you want a banker who works like you do. Fresno First Bank is built on a foundation of principles that guide everything we do. More than theory, each principle reflects the real world values of the professionals, businesses and successful individuals we serve. Teamwork: we value our diverse strengths, hold ourselves accountable and we have each other's back. Relationship: we build trust by being respectful and transparent with each other and our clients. Authentic: we are honest, humble, and have the courage to be vulnerable. Commitment: we are resourceful, responsive, and strive for excellence with pride of ownership. Equal Housing Lender and FDIC Member. Equal Opportunity Employer: we do not discriminate against applicants due to race, color, religion creed, gender, national origin, ancestry, marital status, registered domestic partner status, sex , sexual orientation, genetic information, disability (physical or mental), medical condition, age, military and veteran status or any other consideration made unlawful by federal, state, or local laws. Furthermore, we will not discriminate against applicants based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of these characteristics.
More
Show less
The job skills required for Customer Support Specialist include Customer Service, Products and Services, Customer Support, Financial Services, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Customer Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist. You can explore the career advancement for a Customer Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
01/27/2022: Johnstown, PA
They are also responsible for conducting surveys on the products or services and communicating customer feedback.
01/30/2022: Chico, CA
A Customer Support Specialist will also replace products or process payment refunds as needed.
01/18/2022: Rockford, IL
They help customers with their queries and complaints.
02/18/2022: Richland, WA
Listen to customer complaints and provide adequate solutions for their problem via phone or email.
02/14/2022: San Diego, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
02/15/2022: Troy, NY
Make Connections and Give Compliments.
01/07/2022: Lompoc, CA
Ensure that customers understand the resolution and provide on-going education to customers.
01/11/2022: Spokane, WA
Compile and analyze customer requirements to give the best advice and resolve their query.
02/20/2022: Pensacola, FL
Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
01/09/2022: Chattanooga, TN
Step 3: View the best colleges and universities for Customer Support Specialist.