FreshRealm - CONNECTING THROUGH MEALS

At FreshRealm we aspire to be THE fresh meal company. Fresh meals are our focus, and we are passionate about revolutionizing this rapidly growing category. 

FreshRealm develops, sources, commercializes and assembles fresh meals. Fresh meals, including meal kits, ready-to-heat, and ready-to-cook offerings are 100% our focus. We partner with leading Grocery, Convenience, and Omni channel retailers to deliver the very best meals to their customers. Our success is measured by the success of our retail partners. Service, quality, and consistency are our obsession, and we take pride in every meal that our customers place on their shelves.

At FreshRealm meals are more than a source of nutrition; they are our passion. Meals are the heart of a timeless ritual of sitting down to connect with family, friends, and ourselves. We are proud to play a small part in the ritual of “connecting us through meals”.

If you are a leader looking to build the future of fresh meals, you are growth-minded and thrive in an entrepreneurial environment, or you are excited to work with the country’s largest retailers, go to market with the best in product quality and work with industry leaders that care for each other and their communities, FreshRealm is the perfect fit for you.

Overview

The Operations Manager will plan, build and manage the Food Packer fulfillment center operations to consistently deliver on-time, accurate customer orders containing exceptional quality fresh food in the innovative FreshRealm Meal Kits. The Manager will support in bringing eCommerce fulfillment center expertise and lean practices, combined with strong quality systems experience, to passionately engage a warehouse team to co-create a new era in fresh food delivery.

Core Responsibilities - In Support of the Plant

• Support the improvement of day-to-day operations in a rapid-growth environment, ensuring on-time delivery of accurate customer orders containing exceptional quality fresh food.
• Work collaboratively with FreshRealm and a connected team of food makers and food carriers.
• Support the operation by the right numbers, every day, all day. Use the numbers to assure the above and continuously identify areas for improvement. Use of the existing operating systems, and management to accurately plan and evaluate the workload, fulfillment processes, associated labor force and supplies needed to continuously improve the daily processes.
• Support management of daily operations and execute work-arounds, as necessary, to protect the customer experience while queueing-up continuous improvements to prevent recurrence.
• Execute against a roadmap of initiatives that will iteratively and rapidly enable growth while ensuring consistency across the operation, including:
• Maintain exceptional customer experience standards across the operation
• Ensure alignment of operational capacity with demand forecasts
• Engage the entire team in the execution of continuous improvement events, co-developed with the Food Safety & Quality lead.
• Collaboration with the team members in an appropriate manner, not releasing confidential company matters to outside customers, suppliers or service personnel.
• Practicing Federal, State and Local transportation guidelines and laws to insure all food carriers are in compliance and not putting FreshRealm, LLC at risk.
• Ensure that the GMP of all facility equipment and structure is in full working order, or seek direction and approvals from the Plant Manager to obtain this objective in a timely manner. This is to ensure the building is in the safest, best performance, and most efficient use of the facility. All GMP’s must be verified as being in compliance on a daily basis.
• Collaborate and support all quality systems and practices, to include the support of verifying all SOP documentation is accurate, used properly and/or gets updated promptly for all operations roles. All Operations personnel will partner with the Quality personnel on site at the plant to ensure the best products are produced and shipped.
• Participate daily in all Gemba Walk practices to ensure the plant is in compliance with all standards that we will be audited for.
• Assist in and support all training and monitoring of the warehouse team to perform all functions according to the SOPs for this area. All personnel will have documented training records (initially and bi-annually) and each person’s performance must be verified as having fully understood each effective SOP practices.

Desired Skills & Experience

• Bachelor’s degree with business or lean manufacturing focus preferred
• 2 years experience in Supporting Operations Management
• 1 years successfully supporting operations through rapid growth and scaling, including the management of employees, partners and vendors.
• 2 years in a direct-to-consumer fulfillment operation * 1 years with food preparation, storage, fulfillment and/or transportation a plus
• Manufacturing experience a plus
• Knowledge and experience supporting lean operations (mfg/fulfillment/distribution) and continuous improvement programs.
• Systemic thinker; value-stream and root-cause analysis-driven * High performance management
• Demonstrated ability to quickly evaluate options, apply sound judgement and engage teams to deliver results
• Bias toward immediate action; iterate for improvements & optimization
• Strong organizational, time management and project management skills
• Strong presentation and relationship management skills
• Excellent interpersonal skills, written and verbal, at all levels of management
• Passion for changing the food system demonstrated by an understanding of the current challenges and active participation in change

Technical Skills

• Advanced proficiency with spreadsheets (MS-Excel & Google Sheets), including pivot-tables/- charts, graphing, statistical analysis

FreshRealm, Inc does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of FreshRealm, Inc.

Covid-19 protocols are consistent with State Regulations