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Sales Operations Analyst (Remote in Austin, TX)
FRESHBOOKS San Antonio, TX
$58k-73k (estimate)
Full Time | Business Services 2 Months Ago
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FRESHBOOKS is Hiring a Remote Sales Operations Analyst (Remote in Austin, TX)

About FreshBooks

FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.

The Opportunity- Sales Operations Analyst

As a Sales Operations Analyst at FreshBooks you will be tasked with bridging the gap between sales and marketing through demand generation. Reporting to the Sales Operations Manager, you will lead and prospect data sourcing, cleansing, loading, and reporting. You'll bring expertise in data analysis and will work closely with marketing and sales teams to understand their existing lead generation process and requirements.

You have a keen interest in using the latest data sourcing and reporting technologies. Success in the role also requires the ability to collect and evaluate business requirements from stakeholders and project leads with limited guidance from project leaders. You are flexible and able to prioritize as business requirements change.

What You’ll Do as A Sales Operations Analyst:

  • Establish relationships with sales and marketing stakeholders to support their projects.
  • Source data from internal and external partners and solutions. Cleanse and load data into the CRM system for lead generation by Business Development, Sales, and Marketing teams. 
  • Report on task status and performance of lead generation by sales and business development teams.
  • Work with Sales Operations team members to help address business needs within the context of sourcing data for related projects and assigned tasks.
  • Communicate task progress and regular updates. This includes managing your daily tasks and setting expectations with project leaders and other duties as assigned.

What You'll Bring to the Role

  • Undergraduate Degree
  • 1 years of experience as a Data Analyst, Business Analyst, Sales Analyst, Technical Support Analyst or Salesforce Administrator preferably in a SaaS environment
  • 1 years of experience working with Salesforce and sales tools such as SalesLoft, Dataloader.io or similar
  • 1 years of experience with Database, Reporting, Data Visualization, Data ETL/ELT
  • Software programming skills such as database, scripting, procedural, or an object oriented language
  • Expert level Excel skills, specifically functions and in reporting.
  • Exceptional Analytical and Research Skills.
  • Strong internal customer service skills and communication skills, excellent collaborator and team player.
  • Comfortable working in a fast paced environment with changing priorities.

You'll Stand Out If You Bring Experience In

  • Advanced analytics tools such as Tableau, Looker, Power BI, Oracle, Cognos 
  • Salesforce Administrator Certification

Our Commitments to You

At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognises and rewards our employees:

  • 🩺 Comprehensive Health and Wellness Benefits. Including retirement savings programs matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
  • 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
  • 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and remote FreshBookers receive a home office credit to set up your home office.
  • 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organisation and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
  • 🚀 Accelerated growth. 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.

Closing

Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.

FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.

FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or accessibility@freshbooks.com.

#LI-SR1 #LI-Remote

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$58k-73k (estimate)

POST DATE

01/29/2023

EXPIRATION DATE

02/02/2023

WEBSITE

freshbooks.com

HEADQUARTERS

TORONTO, ONTARIO

SIZE

200 - 500

FOUNDED

2003

CEO

MIKE MCDERMENT

REVENUE

$5M - $10M

INDUSTRY

Business Services

Show more

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If you are interested in becoming a Sales Operations Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Operations Analyst for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales Operations Analyst job description and responsibilities

Sales Operations Analyst evaluate and organize data and provide support to the accounting, marketing and sales departments.

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Making recommendations to the marketing and sales departments.

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Sales operations analysts carry out quantitative analysis and explanation of relevant data and ongoing analysis of alternatives and solutions.

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Sales operations analysts are responsible for high-level planning and goal setting with a focus on data analysis and sales forecasting.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales Operations Analyst jobs

Getting Accurate Visibility of the Sales Team Performance.

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Responsible for Sales Forecasting.

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Choosing and Maintaining Sales Tools.

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Leading Sales Operations Professionals.

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Develop a Formal Mission for the Team.

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Step 3: View the best colleges and universities for Sales Operations Analyst.

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