About FreshBooks

FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.

The Opportunity - Sales Enablement Specialist

FreshBooks is looking for a Sales Enablement Specialist who is passionate about sales, learning and development and helping others succeed. 

As a Sales Enablement Specialist at FreshBooks, you will be responsible for foundational and continuous learning programs for the Sales teams: training content creation, scheduling and coordination and creation and deployment of on-demand courses. Reporting to the Sales Operations Manager, you will contribute to the continuous improvement, development, implementation and evaluation of the functional onboarding and on-the-job training programs for Sales.

Our ideal candidate will partner with cross-functional teams and sales leaders to develop training that promotes learning through self-study, practice, and performance support, to decrease ramp time, increase the effectiveness of our sales teams, and improve the way we drive value as part of the sales/buyer journey.

What You'll Do

• Create, manage and iterate on functional Sales onboarding learning content 
• Create, manage and iterate on learning content for new training initiatives (product releases, program launches, marketing initiatives)
• Coordinate activities related to new hire Sales onboarding - license requests, learning plans, etc.
• Schedule and coordinate training for new and existing Sales representatives
• Collaborate with the Sales Operations Team to support Sales Enablement related initiatives
• Contribute to the implementation and management of the Sales content repository, ensuring all information is easily and readily accessible
• Support a culture of continuous learning, development and sharing of best practices to effectively optimize sales enablement opportunities

What You'll Bring to the Role

• 2 years of sales enablement/training experience, prior success in a Sales organization, preferably in a SaaS environment
• Tech-savvy, experience working with sales tools such as Salesforce, SalesLoft, Guru & Lessonly is an asset.
• Demonstrated ability to create presentations and/or playbooks
• Strong time management skills and highly organized, detail oriented, disciplined and resourceful
• Excellent communication skills - both verbal and written
• High level of accountability, a strong sense of initiative and self-motivation

You'll Stand Out If You Bring

• Familiarity with adult-learning principles, training content design and B2B calling 

Our Commitments to You

At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognizes and rewards our employees:

• 🩺 Comprehensive Health and Wellness Benefits. Including retirement savings programs matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.

• 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
• 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and remote FreshBookers receive a home office credit to set up your home office.
• 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact. 
• 🚀 Accelerated growth. 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.

Closing

Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.

FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.

FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or accessibility@freshbooks.com.

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