27 Customer Support Specialist Jobs in Boca Raton, FL
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Fresh Meal Plan is Hiring a Customer Support Specialist Near Boca Raton, FL
- Place outgoing calls as needed to resolve outstanding customer issues.
- Follow up and monitor account-related issues as necessary to ensure appropriate action has been taken while maintaining a high level of customer care.
- Ensure documentation of account notes is current and complete and act as a liaison for problem resolution for customers and other departments.
- Ensure customer satisfaction and provide professional customer support
- Communicating with customers through various channels, including Live-chat and CRM system.
- Handle inquiries, research problems, process transactions, and develop solutions to account related issues.
- High school diploma or GED; 2 years customer care experience at an inbound/outbound call center
- Ability to adapt to a changing environment and handle multiple priorities
- Excellent writing and analytical skills
- Gorgias/Shopify experience
- High school diploma or GED
- 2 or more years customer care experience at an inbound/outbound call center
- Ability to adapt to a changing environment and handle multiple priorities
- Excellent writing and analytical skills
- Bilingual: English/Spanish
- Experience using Gorgias for CRM platform
Job Summary
Full Time
Restaurants & Catering Services
$40k-50k (estimate)
06/05/2022
06/30/2023
freshmealplan.com
BOCA RATON, FL
100 - 200
Private
MARC ELKMAN
$10M - $50M
Restaurants & Catering Services
Related Companies
About Fresh Meal Plan
Fresh Meal Plan is an online portal that provides customized meal plans.
The job skills required for Customer Support Specialist include Call Center, Billing, Customer Care, Customer Support, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Customer Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist. You can explore the career advancement for a Customer Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
01/27/2022: Johnstown, PA
They are also responsible for conducting surveys on the products or services and communicating customer feedback.
01/30/2022: Chico, CA
A Customer Support Specialist will also replace products or process payment refunds as needed.
01/18/2022: Rockford, IL
They help customers with their queries and complaints.
02/18/2022: Richland, WA
Listen to customer complaints and provide adequate solutions for their problem via phone or email.
02/14/2022: San Diego, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
02/15/2022: Troy, NY
Make Connections and Give Compliments.
01/07/2022: Lompoc, CA
Ensure that customers understand the resolution and provide on-going education to customers.
01/11/2022: Spokane, WA
Compile and analyze customer requirements to give the best advice and resolve their query.
02/20/2022: Pensacola, FL
Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
01/09/2022: Chattanooga, TN
Step 3: View the best colleges and universities for Customer Support Specialist.
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